レビュー (3,715)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年8月12日

I'm excited to do business with Trendsi. So far they have been very easy to work with, attentive and helpful. Anya helped me and answered some questions so I can understand things better.

Country Couture
アメリカ合衆国
アプリの使用期間:18日
ShopSocial, Inc.が返信しました 2023年8月15日

Hi Country Couture,

I'm glad to hear that you're excited about working with Trendsi and that you've had a positive experience with our amazing customer support team, particularly with Anya's assistance. Building a good working relationship with a company that is attentive and helpful is essential for a successful business partnership and this is one of our top priorities. If you have any further questions or need assistance with anything related to your business endeavors, feel free to ask. Best of luck with your collaboration with Trendsi! ❤️

2023年8月29日

I was having some issues today with my TikTok Shop. Being pretty new to ecomm, I jumped the gun a bit and thought, since Trensdi has been amazing integrating into my Shopify store that everything would integrate the same with my TT Shop. I quickly learned after an order was placed that wasn't so much the case. I hit the chat button in a panic thinking I wouldn't get a response; Being after business hours. Maria quickly picked up the chat. She was such a breath of fresh air, helping me understand better and walking me through what I needed to do on my TT Shop. She also sent me some pointers on what to do when I get orders through there instead of my Shopify site. She truly saved my day. Kudos to Maria!!!

House of Sass
アメリカ合衆国
アプリの使用期間:18日
ShopSocial, Inc.が返信しました 2023年8月31日

Hello House of Sass,

Thank you for sharing your experience! We're glad Maria could help you out and provide the guidance you needed. We're here to support you every step of the way with your TikTok Shop. If you have any more questions or concerns, don't hesitate to reach out. We appreciate your patience and understanding as you navigate the world of e-commerce. ❤️

2023年8月23日

They are truly the best, they respond quick when you have a problem and really give a lot of efforts to resolve the solution. I had a beautiful encounter with Czarina and she was super helpful!

Puraeleganza
カナダ
アプリの使用期間:18日
ShopSocial, Inc.が返信しました 2023年8月25日

Hello Puraeleganza,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Czarina. We're here to help whenever you need us. 😊

2021年9月11日

Accurate and prompt responses to concerns. Able to navigate and troubleshoot issues . Great Experience

Lainey LOVES Apparel
アメリカ合衆国
アプリの使用期間:18日
ShopSocial, Inc.が返信しました 2021年9月17日

Hi Lainey LOVES Apparel,

Thanks for your feedback, please continue to reach out should you need help with anything else!

編集日:2022年8月9日

Excellent application. Easy to use and integrate. Great products. Excellent support. Thank you Gretle! :)

Flyclothing LLC
アメリカ合衆国
アプリの使用期間:18日
ShopSocial, Inc.が返信しました 2022年8月23日

Hi, Flyclothing LLC

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!

2023年9月5日

They have been so helpful with answering call my questions!

ΞVOLVΞ VIBΞS
アメリカ合衆国
アプリの使用期間:18日
ShopSocial, Inc.が返信しました 2023年9月7日

Hi ΞVOLVΞ VIBΞS,

I'm glad to hear that you've had such a positive experience with our team! If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

2022年9月4日

This app is amazing and customer service representative hazel was amazing she helped me set up my store and answered all my questions

Prestine Beauty
カナダ
アプリの使用期間:18日
ShopSocial, Inc.が返信しました 2022年9月24日

Hi, Prestine Beauty

We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.

2022年3月13日

The customer service team has been exceptional for me. Most recently Gretle showed me how to request a restock. So excited to be working with you and your team.

Find Your More Fashion
アメリカ合衆国
アプリの使用期間:17日
ShopSocial, Inc.が返信しました 2022年3月15日

Hi Find Your More Fashion,

Thank you for your exceptional review! Your honest feedback is an affirmation for our hard work and we will continue to be better and better as a promise to provide the best user experience. We are so glad to have you and please reach out any time you need! 💛

2023年10月9日

Chette was so helpful and gave such detailed help she spent so much time with me instructing me how to exactly set up my trendsi account step by step exactly what I needed.

ShapeLounge
アメリカ合衆国
アプリの使用期間:17日
ShopSocial, Inc.が返信しました 2023年10月11日

Hello ShapeLounge,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with such helpful and detailed assistance in setting up your Trendsi account. We're here to support you every step of the way! If you have any more questions or need further guidance, feel free to reach out. 🌹

2023年8月21日

Love Trendsi! Customer service has also been wonderful. After working with Allan, he helped me to understand the process better and was so easy to work with. He answered all my questions and I am very grateful because I am new to this. Very happy!

Tangerine Goddess
アメリカ合衆国
アプリの使用期間:17日
ShopSocial, Inc.が返信しました 2023年8月23日

Hello Tangerine Goddess

Thank you so much for sharing your positive experience with Trendsi and our customer service team! We're thrilled to hear that Allan was able to provide you with clear guidance and address all your questions. It's fantastic to know that he made your experience smooth, especially as you're new to this.

We're here to assist you every step of the way, so if you have any more questions or need further help, don't hesitate to reach out. Your success means a lot to us!