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Fast customer service. Thank you Angelo. Love this app better than the other app I used to use before.
Hi, Red Petals Candles
Thank you so much for your review. We love you back and we are so glad that our team was able to provide you with the best service that you deserved. Please reach out again if you have any questions. We are available 24/7!
I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.
Hi, boutiqueonthecreek
We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛
I received help from the representative Angelo. He went above and beyond to help with the issue I was having with syncing the App to my account. He was very friendly and quick in responding to my needs. I look forward to doing business with this company.
Angelo has exceptional customer service skills and was a pleasure to interact with!
Thank you Angelo! <3
I have not started using it yet but it seems great. A few things that would be even greater is a wider selection of accessories such as sunglasses, handbags, purses, etc. Also, some of us are already using other dropshipping apps which have return policies of 30 days so it's kind of hard to implement 7 days into our return policy as we already have it set to 30 days. Those are the only two things that I have observed so far, and hopefully, in the future, they can be implemented.
Hi TrendsGlow,
Thank you for your review! We are very grateful for your feedback, which we take seriously. We would like to address your specific points below:
1. We are actually in the process of sourcing for accessories, so stay tuned for that! Feel free to check back in on this in a few weeks.
2. We understand that integrating different return policies can be tricky. While we cannot offer a longer return period for now, there is a way we can help if you still want to offer your customers 30-day returns: you can return the item to us, and we will store it and ship it out for your next sale.
Thank you again for taking the time to give us feedback, and please don't hesitate to reach out if you have more questions of comments!
Their items are trendy, images are very professional and prices are reasonable. Customer service is very friendly and answers my questions clearly and promptly. I have not tried ordering from them as they don’t accept Paypal. I just wish they accept Paypal in the future.
Hi Kawaii Soul,
Thank you for your review! We are sorry that you cannot use Trendsi yet. We are working to add Paypal to Trendsi, and we hope to help you grow your sales soon. Stay tuned for this!
Today I have some issues that gave me a headache and miss LORIE has performed his job very well and resolved my all issues thanks for his best coordination.
Hi, The ZADAS'
Thank you for the sweet words, we value your feedback a lot and we will make sure to pass along the compliments to Lorie. Feel free to reach out again should you have any questions.
Trendsi is amazing! The trendy-est merchandise, size ranges that are real-life, and the best customer service! I was lucky enough to have some help from Vince -- and he was super attentive and very kind! I love that Trendsi is part of the drop-shipping e-comm system - -they are the BEST!!!!!
Hi, Thistle & Thread Co.
We are glad Vince was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.
Of all of the many drop shippers of fashion that I have come across, Trendsi's application has been the easiest to use. Charmaine was able to help me correct a little bug with a simple reinstall that took all but 5 seconds. THANKS CHARMAINE!
Hi, Dainty Dolly Bird
Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.
Their Help center has real person answering inquiry and very helpful. It resolve one of my concern which change it from old owner to my account.
Hi, Nicole Luxuries
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!
I just signed up for drop shipping on my Shopify store and Raymart was so helpful with all my questions!