レビュー (3,636)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年12月13日

Love this store! Customer service is exceptional and fast is responding. Gretle was extremely helpful.

monasgiftshop
アメリカ合衆国
アプリの使用期間:2年弱
ShopSocial, Inc.が返信しました 2022年12月27日

Hi, monasgiftshop

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

2021年12月18日

I had a few questions about how to navigate the website and if product quantities synced with Shopify. Maria was EXTREMELY helpful and kind. She even went out of her way to get additional information on a product for me. I have not started using Trendsi fully, but the customer service is 10/10 and FAST.

Maddox
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2021年12月31日

Hi Maddox,

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

2023年9月24日

Trendsi has incredible customer support. I love the fact that you can reach them 24/7. Maria in customer service is extremely knowledgeable, friendly, and was quick to help answer my questions thoroughly.

Dash Of Sparkle Boutique
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2023年9月26日

Hello Dash Of Sparkle Boutique,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our customer support, especially Maria, to be knowledgeable, friendly, and efficient. We're committed to providing top-notch service 24/7. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!

2023年3月3日

Angelo was very quick to answer all my questions and patient to make sure I understood everything - great customer service!

KallosVita
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2023年4月6日

Hi KallosVita,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

2022年4月16日

This app is user friendly. It’s easy to add products and the product selection is very good. Customer Service is very responsive to answering questions you may have.

Scenic Bridal Things
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2022年4月24日

Hi, Scenic Bridal Things

We are glad to hear your feedback, Our mission is to see you succeed. Please don't hesitate to reach out again should you have any questions. ❤️

2022年8月26日

Wow I have to say I am very impressed! I reach out to customer service and got a quick reply, Charmaine was on point. I got my question answered. Thanks Charmine you ROCK

Yellow Springs Fine Things
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2022年8月28日

Hi, Yellow Springs Fine Things

Charmaine is indeed a rockstar and we are so proud to have her on our team! We are glad that she was able to help you. Please continue reaching out if there's anything we can help you with.

2022年4月8日

I love this app. Great selection. The customer service is excellent. Having problems with the 3rd party infringement issue with some of the products and Angelo the customer rep I talked to quickly suggested a fix. I am satisfied that I get the help I needed. Keep up the good service Trendsi!

Katahum Apparel
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2022年4月14日

Hi, Katahum Apparel

We are so delighted that Angelo was able to help you and thank you so much for your review! Please continue to reach out to our amazing customer support for any questions. We are available 24/7!

編集日:2023年9月14日

Just re-branded my store and was wondering how this would impact how I used Trendsi and other apps. Anya was very fast and helpful in answering my questions. Another reason why I love Trendsi.

Get It Mama
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2022年10月23日

Hi, Get It Mama

We are so grateful for your review. Our team is delighted to hear that your experience with our service was pleasant. It is our mission to help our merchants every step of the way and to be transparent above anything else. Please pop by again for any help needed. We are available 24/7!

2022年9月20日

Just placed my first order through my shopify account and had a quick question , angelo helped answer my questions quickly and thoroughly !

Prettybabeco
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2022年9月25日

Hi, Prettybabeco

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

編集日:2022年8月2日

Alonso was a gem in helping me out! He answered all my questions and left me feeling happy and satisfied!

sugarandsnailsapparel
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2022年3月15日

Hi sugarandsnailsapparel,

She really is a gem, isn't she? We take pride in providing an excellent customer experience. We will make sure to pass along the compliments to Lori and please reach out anytime to our amazing customer support team.