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Very new to the app and learning how to navigate. Kat was extremely helpful; even taught me how to take a screenshot from my laptop. I had no idea that I could do that. You can teach an old dog new tricks. Love the lay out of the app and the brand options! Hoping to leave more rave reviews after I make some sales.
Hi, Rural Tastic Boutique LLC
Thank you so much for your glowing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.
I seen Trensdi surface on social media. I am in the process of creating my online store. I did not see what I was looking for on social media so I was happy to see they have a 24/7 online support chat to reach out to for any questions. I was able to chat with Charmaine - who was very patient and thorough with her responses to my questions. She even provided me links to view before creating an account. She was extremely helpful and anyone who chats with her will leave the chat satisfied! Thank you for your time and patience.
Hi, Onesies By Symone
We are thrilled that Charmaine was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
I have been in this industry for 10+ years and have explored so many merchants and dropshipping services. This is by far the best one out there and has been serving the needs of my clients. Their customer service is top notch, it's super easily to add products to my site, and I absolutely love the selection they provide. I will forever be a customer!!
Amazing company to work with. Customer service is extremely attentive with quick replies! Charmaine helped me with an order typo from a customer in under 5 minutes! Highly recommend ☺️
Hi, info.thesocialrack
We are glad Charmaine was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.
I spoke with Angelo on the chat feature and had my issue resolved in less than 5 minutes. Very helpful! I am excited to use this company to boost my business.
Hi, The Practical Pearl Boutique
Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊
OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros:
*The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification.
*Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons:
*I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either.
*Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.
Hi P.FLWD,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our team is so glad to have you onboard and as we continue to grow, we will definitely work hard to be better and better. 💛
We do everything we can to create a seamless experience with all the help you need so that you will be a lifelong customer of ours. We want you to know that we heard you, and we are listening! Reach out to our team any time for any questions, suggestions or help needed. 💛
BY FAR the best dropshipping experience on the web. Trendsi not only has fantastic product imaging, a consistent drop schedule and personalized branded packaging, but their support team is amazing. I interact regularly with their support people and they are always quick, kind and extremely helpful which is not the case with most retailers! Special kudos to Dave for always answering my odd and specific questions SO QUICKLY so I can get back to selling! Love Trendsi!
Hello Threads With Intention,
Thank you so much for your glowing review! We're thrilled to hear that you've had the best dropshipping experience with Trendsi. Our team takes pride in providing excellent product imaging, a reliable drop schedule, and personalized branded packaging. We're especially proud of our support team, and it's wonderful to know that Dave has been so quick, kind, and helpful in addressing your specific questions. We appreciate your business and look forward to helping you succeed in your selling endeavors. Thanks for choosing Trendsi! 🚀 #HappyDropshipping
Angelo was great with all the questions I had today. He was very knowledgable and helpful. Thanks for the great customer service.
Hi, Blissful Lane
We're glad to hear that, one of our top priorities is to ensure that we can make e-commerce work seamlessly for our dearest sellers. Don't hesitate to reach out anytime should you have any questions ❤️
Such an awesome service and Gretle was amazing assisting me with any questions I had along the way :)
Hi, UtmostAttire
We're so happy that our team member was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!
A quick review after my conversations with Allan and Gretle from Trendsi Customer Support. It's not the first time I have had questions and I must say that the customer support is always fast and very very helpful.
Hi, Pimamour
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.