レビュー (3,778)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
編集日:2024年8月28日

Product selection, order support and dropshipping are solid.

Too often, however, I sell an item from their stock that was showing 1 available only to be notified later they don't have it. Support pretty much just says "Oh well, get over it".

With their app, there's no way to set a Safety Stock or otherwise counter the inventory inaccuracy. Their app has few useful config options and locks you ...

Maison de Modes
アメリカ合衆国
アプリの使用期間:9ヶ月
ShopSocial, Inc.が返信しました 2024年6月28日

Hello Maison de Modes,

Thanks for your feedback! We're glad you like our product selection and dropshipping. We're sorry for the inventory sync issues you're facing. We ...

編集日:2024年6月23日

I hate having to write a bad review but the situation deserves it.

I've had a disappointing experience lately with Trendsi recently.

Among several orders with the same situation, I am going to mention an important one.

Shipping Delay: The shipment took much longer than expected.

Lack of Communication: I was not notified that they had run out of fabric, which caused an additional delay.

Inferior ...

Nueva-Moda-Boutique-By-Giselly
アメリカ合衆国
アプリの使用期間:約2年
ShopSocial, Inc.が返信しました 2022年8月23日

Hi, Nueva-Moda-Boutique-By-Giselly

Thank you for your review! We are glad to be able to help, it is our mission to provide you the best service and user experience. Feel ...

2023年7月8日

Probably will be leaving Trendsi. This is a dropshipping company using dropshipping to receive their items and with this process I can't give my customers what I promise. I take pride in servicing my customers in the time I promised them and Trendsi can't do this for my company.

Also, there is little diversity with their models. One African American model, One Asian model, haven't seen any Latina ...

Aprial's Thrift Boutique
アメリカ合衆国
アプリの使用期間:1年以上
2022年11月8日

Trendsi has some really nice products available for dropshipping. However, the company operates more like a dropshipping business for a dropshipping business. First, the issue is with low and out-of-stock items. I've literally added products and between 15mins - 3 hours, the product is out-of-stock. This issue seems to be a chronic issue. So far has proven to be bad for my business because I've ...

Harajuku Cliché
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2023年7月6日

Hello Harajuku Cliché

Thank you for taking the time to share your concerns about our app. We're sorry that it didn't meet your expectations. Your feedback is essential for us ...

2023年11月30日

Certain vendors will claim inventory is in stock and it is not. Your drop ship orders will be accepted by the vendor and then show as being processed, only to be later rejected and refunded. If you decide to use this service, use only ship-from USA Luxe or TikTok verified vendors. Otherwise you will spend a lot of time apologizing to your clients.

NobleLily
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2024年1月3日

Hello NobleLily,

Thank you for sharing your experience! We appreciate your feedback and apologize for any inconvenience. Rest assured, we're actively addressing this issue ...

2024年2月20日

Honest Review: Customer service is good. Product quality could be good but also bad.

Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.

Melizafashion
オランダ
アプリの使用期間:10ヶ月
ShopSocial, Inc.が返信しました 2024年2月22日

Hello Melizafashion,

Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues ...

編集日:2023年10月5日

So disappointed. Trendsi may have nice clothes, HOWEVER, I didn't know some of my products in my store are from China, which means, whenever China goes on a holiday, the "Shipping Delay" dates will pop up in your store for your customers to see. Trendsi needs to fix this problem. I have removed the tags and they still keep popping up. I have worked with several Trendsi reps and none of them were ...

Social Girl
アメリカ合衆国
アプリの使用期間:4ヶ月
ShopSocial, Inc.が返信しました 2023年6月26日

Hi, Social Girl

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future ...

2023年2月7日

I placed a test order, in the back office assigned 2 tracking numbers. The tracking shows shipped from China and delivered in California warehouse. Now waiting on the USPS carrier to get the sample order and ship to my address directly.

Reached out twice through live chat to explain their process further, and they advised shipping is 5 to 10 business days. This means my customers are not going ...

JANNETTES DESIGNS
アメリカ合衆国
アプリの使用期間:3ヶ月
ShopSocial, Inc.が返信しました 2023年7月6日

Hello JANNETTES DESIGNS

Thank you for sharing your feedback with us. We're sorry to hear that our app hasn't met your expectations. Your opinion matters to us, and we take ...

2023年7月7日

I was very happy with trendsi at first, I am a men's clothing and jewelry storeowner, and loved their selection (although pretty small) up until all of a sudden they removed their ENTIRE men's selection. I am really hoping they add them back as I already have made ads and have used many of their products in my store.

Alpha Attire
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年8月7日

First the good. The product pictures are great, they make it very easy to import stuff and many of their products have videos.

Now the bad. They literally run out stock within hours of you putting the products on your store. It is very frustrating seeing products deplete while you are trying run ads to bring in traffic. I received an email this morning saying a product was back in stock but ...

LocaLifeStyle
アメリカ合衆国
アプリの使用期間:29日