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It is a really good app and their agent Charles is awesome!!!
Hello,
Thanks so much for your feedback! We’re really glad to hear you’re enjoying the app and that Charles made such a great impression—he’ll definitely appreciate the shoutout.
If there’s anything we can do to turn your 3-star experience into a 5-star one, we’d love to hear more. Your input helps us keep improving!
i had a very bad experience with customer service who only talk and calm you down with no actions taken! i felt that they don't even understand me and no actions taken for my issue! two days long i was literally angry till i met Anya, she was smart enough to take actions, solving my entire issue! i give 5 stars to anya! but the 3 stars to trendsi because they hire some people are not ready enough to handle problems and solve them, please choose people like anya!!
Hello Orchid Unique
You're very welcome! We're thrilled to hear that Chette provided you with such nice and helpful assistance. If you ever need more help or have any questions, please feel free to reach out. We're here for you!
Lorie was very helpful in clarifying Trendsi policy. I love the app and the items.Great quality but the return window is really short compare to the online fashion market wish it was for more longer days since it takes people time to decide to stay with an item or not.
Hi, Rose Lure Couture
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
Hi Encouraging The Truth Organization,
Thank you so much for your order and for leaving a review. We really appreciate your support and your honesty!
We always aim to deliver a 5-star experience, so if there was anything that didn’t quite meet your expectations, we’d love to hear more so we can make it right. Your feedback truly helps us grow.
Please feel free to reach out anytime—we’d love the opportunity to improve and hopefully earn that 5th star!
