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"Trendsi has been a great supplier for my new business so far. Their team is very responsive, especially Sam, who has been incredibly helpful. The products have been good so far, and I'm looking forward to testing more samples soon. Overall, my experience has been positive, and I appreciate their support and quick communication
Trendsi is an alright clothing service. They need more inventory for the US. They seem to always be out of stock or some variants are mostly out. I did need some help with their customer service and Sam sent me all the info I needed in order to find exactly what I needed fast. Thanks Sam! Hope I get you again.
Hi namparoger,
Thank you so much for your honest feedback! We truly appreciate you sharing your experience. 🙌
We hear you on the inventory — we’re working on improving availability so you can find what you need without the wait. Your input helps us get better every day!
And we’re so glad Sam was able to jump in and get you taken care of quickly! ⭐ We’ll be sure to pass along the shoutout — she’ll love hearing it.
Thanks again for being part of Trendsi. We can’t wait to serve you even better next time! 💛
Great product catalog and fast support response. I ran into a sold-out issue caused by the Trendsi fulfillment location being registered incorrectly for my store, which took some back-and-forth to diagnose. Once I reached their support team, they resolved it quickly. The product quality and variety are excellent for dropshipping fashion. Would recommend, but onboarding/location setup could be smoother for international merchants.
Hi,
Thank you so much for taking the time to share such detailed feedback—we truly appreciate it. I’m glad to hear you’re happy with the product catalog, support responsiveness, and overall product quality and variety for dropshipping.
I’m also sorry for the inconvenience you experienced with the fulfillment location setup and the impact it had on the sold-out issue. We understand how important a smooth onboarding experience is, especially for international merchants, and your feedback on this is very helpful. I will make sure this is shared with the relevant team for review and improvement.
We’re always looking to improve, so if there’s anything we could have done differently or any specific steps that would have made this a 5-star experience for you, we’d really appreciate your input. Your insights help us make the platform better for all sellers.
Thank you again for your support, and please don’t hesitate to reach out if you need anything further—we’re here to help.
First time using Trendsi. Charles was very informative and extremely helpful!
Hi,
Thank you so much for sharing your experience with Trendsi! We’re delighted to hear that your first interaction was a positive one, and we’ll be sure to pass along your kind words to Charles—he’ll truly appreciate it.
We’re always looking for ways to improve, and we’d love to know how we can make your experience even better. What can we do to turn this into a 5-star experience for you?
Your feedback means a lot to us, and we’re here to support you every step of the way.
Customer service it truly avaiable 24/7 ANYA is the absolute best!!!
Hi Foot Fetish-The Brand,
Hi! Thank you so much for your kind words — we’re thrilled to hear that Anya and our 24/7 customer service have been so helpful! 😊
We really value your feedback and would love to know: is there anything we could do to make your experience a full 5-star one? Your input helps us keep improving and providing the best service possible.
Trendsi has been a great experience so far!
Shoutout to Harold for taking care of my recent sample inquiries :)
Definitely continuing my collaboration with them!
Hi BaeDeSau Boutique,
Thanks a ton for your review! 🌟 It’s awesome to hear that Harold was able to help with everything you needed. We’re always here for you, so don’t hesitate to reach out next time—and we can’t wait to see you around Trendsi!
Brilliant communication with Mikah via chat. Very knowledgeable
Hello,
Thank you so much for the fantastic feedback! ⚡️
It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!
for some reason i can't us the custom branding, i made sure the products where from overseas, and my network is totally fine, other than that my experience is very good.
Thank you Ria for your help!
Hi ThePopUpCloset,
Thanks so much for your kind words! We’re thrilled Ria could help. 🌟 We’d love to make your next experience a 5-star one—let us know how we can make it even better!
Fast response, and a clean overall app! whatever you do be careful while scrolling on a laptop through the shipping to section. It locks you out the app.
But not to worry, had lovely Ria help me get back in!
Hi,
Thank you so much for your feedback! We’re glad to hear you enjoyed the fast response time and the clean app experience. We appreciate you pointing out the issue with scrolling on the shipping section—we’ll be sure to share this with our team for review. We’re also happy to hear that Ria was able to help you get back in quickly. If there’s anything we can do to make your experience a 5-star one, please let us know—we’d love to hear your suggestions! ⭐
