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I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!
Hello Lauxiva,
Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️
We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.
Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year.
I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.
Hi Teddy Blaze,
Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂
Harold was extremely helpful. He went above and beyond to help, and was extremely polite and proper. Have yet to have a problem with Trendsi.
Hi Be You Retail,
Thanks for the fantastic review! 🌟 We're thrilled to hear that Harold went above and beyond to assist you. Here at Trendsi, we strive to provide top-notch service, and it's awesome to know we hit the mark. If you ever need anything else, just give us a shout!
I recently received outstanding customer service from Joel. He listened attentively, showed genuine concern, and proactively worked to resolve my issue. Joel's expertise and dedication ensured a swift and successful resolution. I highly recommend Joel for his exceptional service and professionalism. Thank you, Joel, for your outstanding support!
Hello Custom Productions,
Thank you so much for sharing your positive experience! Joel is indeed a rockstar when it comes to customer service. We're thrilled to hear he was able to swiftly resolve your issue with such dedication and professionalism. We'll be sure to pass along your kind words to him. Thanks again for recommending Joel and for choosing our service! ❤️
Nothing but good things to say in our dealings with Trendsi so far and we got our questions answered by Czar
Hi ALLRJ,
Thanks a bunch for the positive vibes! We're thrilled you've had a great experience with Trendsi, and Czar was happy to assist. Here's to more fantastic interactions ahead! ❤️
I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.
Hello VACCIMO,
Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!
Joel was more than helpful with my dropshipping and inventory concerns. He answered all my questions to help me understand better how to run my business. You are truly appreciated Joel.
Hello Jerrica Lewis Boutique,
Thanks a bunch for the glowing review! Joel's thrilled to have been of assistance. We're here to support you every step of the way in running your business. Cheers to your success ahead! 🥂
Joel is amazing!!! Friendly and very helpful. I love this site for suppling my shopify store.
Hello My Myxed Emotionz,
Thank you so much for the kind words! Joel is thrilled to hear that you found our service helpful and friendly. We're excited to continue supporting your Shopify store! 😊🎉
Joel was very helpful with answering all of my questions and a very kind person!! And did it all very fast!:)
Hi The Pink Housewife,
Thank you so much for your kind words! We're thrilled to hear that Joel provided you with excellent service and speedy assistance. We truly appreciate your feedback and hope to continue exceeding your expectations in the future! ❤️
I just had a great and productive chat with one of a representative of TRENDSI name "MARY". she was so professional and quick to response.
Hello Chaplineast,
Thanks for sharing your awesome experience with Mary! We're thrilled to hear she provided such professional and speedy assistance. We'll be sure to pass along your kind words! ❤️