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The customer service is phenomenal. Always a quick response, top-notch and thorough. I had an issue today and within minutes of hopping onto the chat Raymart was able to troubleshoot my issue, walk me through correcting my errors and had great follow up ensuring I was well taken care of.
I personally select the products I know are quality brands, quick shipping and I can feel confident in offering our customers. It's been a great resource to add additional styles and sixes for our customers.
Thank you again Raymart for your exceptional assistance today!
Hi 2PMStyle,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
I recently had the pleasure of interacting with Allan from chat support team, and I have to say, I was blown away by his level of professionalism. From the moment I reached out to him with my issue, he was incredibly responsive and went above and beyond to make sure that what I needed was met.
Hi, Soufiane1
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Had an issue with an order that was still showing processing and it had been a few days. Gretle was very helpful! Now I hope you all add mens wear soon.
Hi, Changes Clothing Co LLC
We're are so glad Gretle was able to put your mind at ease. Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.
Trendsi has an excellent support team and so fast too and nothing is to much trouble. So glad I found a great supplier
Hi, chromo
Customer Experience is one of our top priorities. We wanna make sure that we are always here whenever you need help, we're so glad you found us! Please continue reaching out to us anytime 💕
Spoke to Mia. and she was really helpful. asked the right questions and worked on the issue very promptly.
Hi Nostalchicks
Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
My experience with shopify & trendsi has been nothing but great and especially with the help from Gretle! She helped me more than I can even imagine, super helpful and understanding!
Hi, Rustic Okie Roots Boutique
Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
This app is amazing. Their customer service is great too. I have received help several times already and they are very efficient. Vince was great today!
Hi, CC’s Chic Boutique
Thank you for your review! We will make sure to pass along the compliments to Vince and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛
We love all their products. We ran into a sizing issue, but Maria was so helpful in resolving this issue for us
Hi Luxe Moi,
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.
Mary was great. I’m just getting my store set up, and she easily worked me thru my questions. Thank you for great, FAST responding system.
Hi The White Gardenia,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
I have been working with the trendsi app, and so far it is excellent and easy to integrate with Shopify, today I had a problem with my phone and I needed to change it for another one, I wrote to support where I was attended by Mr. Hazel and he quickly made the change, I am very satisfied.
Hi, ValsebasShop
We are glad you like it. It is one of our priorities to make it seamless for our dearest sellers like you. Thank you for your feedback! Please reach out to us anytime should there be any concerns/questions. 💕