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Customer Service from Czar has been top notch!
Hello Fashion Nouveaux,
Fantastic to hear that you had a top-notch experience with Czar's customer service! 🌟 We're thrilled to have met your expectations. If you ever need assistance again, we're just a message away. Cheers to excellent service!
Warning! Horrible I have had so many bad reviews on my page now because they say they fill the order and then cancel it on me without telling me or never send out the order. So people think I am scamming them. I talk to customer service but it doesn't help. I hate writing bad reviews but I am at my witts end. This is so unprofessional.
Hi LucyBo,
We are very sorry to hear of your experience and hope that you are satisfied with the resolution we provided. This is definitely not the great customer service and order experience that we pride ourselves on. Your business is important to us, so please continue to reach out to Customer Support with any other feedback or questions you may have.
allan is Very helpful, he helped me out fast, and he was Understanding, I love this app and the customer service
Hi, leolanda2121
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
Czar has helped me answer all my questions! Opening a shopify store isnt the easiest when you dont know much about it and czar helped me with all the questions i had! Super confident this will be a great collab together !(:
Hello MOMENTS,
That's fantastic to hear! 🚀 Thrilled to have been of help on your Shopify journey. Here's to a successful collaboration! If you have any more questions down the road, feel free to reach out. Cheers to your flourishing store! 🌟😊
I'm so impressed by the customer service and the great products. Gretle helped me so quickly and she her personality was so dope... I would whole heartedly recommend Trendsi..... Great company great products and great customer service....
Hi, EG3BEATS MERCH
Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
Trendsi is the most supportive dropping shipping company out! I've always felt skeptical about using drop shipping for my store because you just never know what the quality of the items truly are and how long shipping times are. Trendsi takes pride in making sure that store owners are confident in selling their products by making sure items are true to size and ship out between 5-10 business days or EARLIER! Name another company who does that?? I think my absolute favorite part is the 24/7 customer service. Gretel was patient and answered any questions I had with my orders. She made me feel confident that my order is fine and offered to answer any questions I had about Trendsi! Also, I absolutely love that Trendsi has a Facebook group so we’re able to connect with other business owners who are on the same path! Hannah is absolutely amazing and I love her sample live videos! Trendsi is amazing and I'm so thankful that I found this platform! 10/10 highly recommend!
Hi Divine Dolls Boutique,
Thank you so much for your support! Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.
Haven't physically sold anything from Trendsi yet, but the customer service is phenomenal!
Ms. Lee was very helpful in finding my issue dealing with shipping. She gave off a friendly vibe throughout the entire process and she responded very quickly with a few possible solutions to fix my problem.
Hi, Soft & Luscious
We agree with you, Lee is a gem! We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help! 💛
Mary was very helpful in answering my questions regarding API integration with Trendsi for returns. Unfortunately Trendsi does not yet have this capability. Mary has also offered to take this suggestion to management which was also very helpful. We're looking to automate returns with a product such as Return Prime:Order Returns app. Thanks Mary.
Hi, Faustynes
We are so grateful for your feedback and glad that Mary assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
Trendsi is amazing…I can always get the help I need immediately. I also love the product trainings! Trendsi working with Shopify has simplified my life!
Hi, Trunk Show Diva - The Collection
Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊
I am still new to this app and learning, but Lorie was so helpful and patient- she assured me that although I thought it was too good to be true, it is actually just an incredible app for us small businesses who want to offer our clients more options!
Hi, Saffron + Sage Boutique
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!