Recensies (3.657)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 november 2023

I recently had the pleasure of interacting with "Allan" from customer service, and the experience was a stark contrast to my encounters with other companies. Unlike my usual experience of interacting with customer service from other companies, where interactions felt robotic and scripted. Allan's approach was refreshingly different. His willingness to proactively seek additional information for a resolution and to engage in a thoughtful investigation made me feel valued as a customer. In addition to Allan's friendly and responsive nature, the customer service provided is a testament of the Trendsi's commitment to its customers.

Stylu
Australië
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 14 november 2023

Hello Stylu,

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that Allan made your experience with Trendsi stand out. We believe in going the extra mile for our customers, and it's fantastic to know that Allan's proactive and friendly approach made you feel valued. Your satisfaction is our top priority, and we're here for you whenever you need assistance. Cheers to great customer service experiences! 🚀

6 oktober 2021

Customer service is great! Angelo was a huge help to me figuring out adjusting a current order, definately 5 stars!

Wyte Willow Boutique
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 7 oktober 2021

Hi Wyte Willow Boutqiue,

Thank you so much for your review. It really means a lot to us. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.

14 augustus 2023

I was having some issues setting up shipping on my Shopify account to link with Trendsi until Raymart helped me out. He did such a great job explaining, I felt compelled to write a review. Raymart made the process easy, giving me screenshots with arrows which explained exactly what to do. I feel more confident now with the shipping set up all thanks to him. My store is now ready for customers.

Surf The Unknown
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 17 augustus 2023

Hi Surf The Unknown,

It's wonderful to hear that Raymart provided you with excellent assistance in setting up shipping on your Shopify account to link with Trendsi. Writing a positive review to express your gratitude is a great way to acknowledge his efforts and help others who might be facing similar challenges. Raymart's detailed explanations and visual aids in the form of screenshots with arrows seem to have made the process much smoother for you. It's fantastic that you now feel more confident about your shipping setup and that your store is all set and ready to welcome customers. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Best of luck with your online store's success! ❤️

13 juni 2022

chette was fast responding to me. i love this app and would recommend this to everyone. customer service is amazing

Jagboutiqueandretail
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 19 juni 2022

Hi, Jagboutiqueandretail

Thank you so much for your feedback! Trendsi is always working hard based on our customer's needs, so please do not hesitate to reach out again with any questions or concerns.

28 februari 2023

Allan has done a fantastic job helping me in this new journey that i am on! Cant wait to start this new adventure.

Moppys place
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 6 april 2023

Hi Moppys Place,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

30 april 2023

Anya is 10/10 amazing! She was not only extremely helpful, she was personable and quick to resolve my concerns. Thank you so much!

usgirlslovegold
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 30 april 2023

Hello, usgirlslovegold

I'm glad to hear that you had a great experience and that Anyawas able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

15 mei 2023

They are awesome, fast customer support, great handling and professional. Nice products, great price awesome room got margin

ALL THAT TOO GO LLC
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 15 mei 2023

Hi, ALL THAT TOO GO LLC

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

2 juli 2023

First let me start by saying the products are beautiful !!!!

I Had An Amazing Experience with Trendsi ! , I had the pleasure of having "Anya" help me with the entire process of taking care of my first order . she was quite fast at responding & completed my first order in no time .

So far my experience with Trendsi has been pleasant i have had no issues .

Not Basic !
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 3 juli 2023

Hi,

Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

14 maart 2023

Very nise team, he took the time to solve my problem while remaining very courteous. Thanks you very much

Shellyl
Canada
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 5 april 2023

Hi, Shellyl

Thank you so much for your kind words! We'll make sure to pass along the compliments to the team. Please don't hesitate to reach out to our 24/7 support team again!

5 april 2023

This app is so easy to use and fast. When I had questions about a customer order Chette quickly responded and answered all of my questions.

Gifting Brands
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 5 april 2023

Hi, Gifting Brands

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.