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Reached out about a login issue and Mary responded almost immediately and addressed my problem. I was able to get into my account within minutes.
Hi, Addalynn Rose Boutique
We love your review and we are so glad that Mary was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!
I had a questions about my sample order. One item came right away. My other orders had not shown up yet both ordered at the same time. Gretle looked up my order gave me an update. Let me know it would be escalate to there team and find out why it go delayed. I love the quick response time, there customer support staff are very knowledgable and helpful.
Hi Sinful You
Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!
Chette has been most helpful to me by answering all my questions so carefully and also has been very patient as well. thank you so much for this.
Hello Daisey Blue,
Thank you for your kind words! I'm glad to hear that Chette was able to assist you effectively and patiently. If you have any more questions in the future, feel free to reach out. Have a wonderful day! 😊❤️
I had a question about an order and Karen was able to help with it. She was very kind and patient and was able to walk me through it.
Hi Soul Sista $5 Jewelry
Thank you for your review! We are glad to be able to help, it is our mission to provide you the best service and user experience. Feel free to reach out if you have any questions or feedback.
Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!
Hi Bia Boutique,
We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!
This is a technology integration that is seamless. The front end and the back end are both equally seamless. The user side is easy to browse and fulfillment side is highly automated cutting down on time.
Hi, ShopPurpleUmbrella
Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!
Very Happy with Trendsi! Great quality, so much to choose from and my customers are loving the options! Also, customer service is very helpful and responsive, Gretie helped me resolve a simple issue (error on my end) in no time. I am glad I found this to add on and offer my customers. Happy customers mean more sales!
Hi, Ruby Rebellion
It is Trendsi's mission to help online sellers grow their business so you can enjoy the fun parts, and we look forward to offering you even better services. We are delighted that Gretle was able to help you. Thank you for your wonderful review, please reach out to our customer support again for any question. We are available 24/7!
Thank you so much Mia for your help !
She kindly helped me with my shopify issue. She did her best to help me out. Such a nice and caring person :)
Hi, Femy Tag
We are so delighted that Mia was able to provide you with the support that you need. Our customer service team is available to help you 24/7!
I recently signed up and ordered some samples. So far I've been thrilled with the quality and the customer service on any concerns has been outstanding. Angelo on the customer service team is helpful and very patient with questions. He took the time to explain how to find things within the app. I highly recommend Trendsi!
Hi Pretty Little Peas,
Thank you for your review! Trendsi's core values includes affordable and quality clothing, fast and easy shipping and great customer service. We'll make sure to pass along the compliments to Angelo. Please reach out again anytime you need help!
As I launch my first e-commerce store on Shopify, I got stuck in fully understanding the shipping process. I reached out to customer service on Trendsi and Lorie was very responsive and helpful in answering my questions. I'm waiting for delivery of the products to ensure quality and understand the timing, but so far, so good!
Hell, WiseButterfly Shop
We're thrilled to hear that Lorie from our customer service was responsive and helpful in addressing your shipping questions. We understand the importance of getting everything right for your first e-commerce store, and we're here to support you every step of the way.