Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
15 april 2024

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
Verenigde Staten
Ongeveer een jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 17 april 2024

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

11 maart 2024

It is very easy to use and is like they though in all aspects you may need to manage your business. Thanks to Chette and the other customer service team, I have had a fast and clear answers to all my needs and questions.

Trendorama
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 13 maart 2024

Hello Trendorama,

Thank you for the kind words! We're thrilled to hear that our platform has been making managing your business a breeze. Our team, especially Chette and the customer service crew, is always here to provide speedy and helpful assistance whenever you need it. Here's to continued success with your business!

17 maart 2024

Lorie L. helped me with every question I had and was so pleasant to talk with! Customer service could not be better!

House of Binx
Verenigde Staten
Ongeveer een jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 19 maart 2024

Hello House of Binx,

Thank you so much for your kind words! It was our pleasure assisting you, and we're thrilled to hear you had a great experience. Don't hesitate to reach out if you have any more questions in the future. Have a fantastic day! ❤️

8 maart 2024

Anya is great at keeping in touch i would give her 10 stars if i could. I cant wait to sell every product you guys offer thank you.

Ken G

Sai-Shopping
Thailand
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 13 maart 2024

Hi Sai-Shopping,

Thanks so much for the glowing review, Ken! 🌟 We're thrilled to hear you're excited about our products. Let's keep the energy up and continue this awesome journey together! 💪

14 maart 2024

Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.

So helpful and quick to provide the info I needed.

Ivy James
Verenigde Staten
25 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 19 maart 2024

Hello Ivy James,

Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!

2 april 2024

Trendsi has been a total lifesaver for me! Being a fashion enthusiast, I'm constantly on the lookout for the hottest trends, and Trendsi never disappoints. The variety of styles they offer is amazing, and I always find something that suits my taste perfectly. Their customer service is super friendly and helpful too, big thank you to Chette for making my shopping experience smooth and enjoyable. I'd totally recommend Trendsi to anyone looking to up their fashion game!

SocialSeasons
Verenigde Staten
20 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 4 april 2024

HI SocialSeasons,

Hey there! We're thrilled to hear that Trendsi has been your ultimate lifesaver in the fashion world! 🌟 Our team works hard to keep you trendy and satisfied, and we're glad you've found your perfect style match with us. Big shoutout to Chette for making your shopping experience a breeze! Thanks a bunch for recommending Trendsi – here's to many more stylish adventures ahead! 🥂

20 februari 2024

Honest Review: Customer service is good. Product quality could be good but also bad.

Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.

Melizafashion
Nederland
7 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 22 februari 2024

Hello Melizafashion,

Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️

To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods.

Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future.

Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.

3 april 2024

Angelo was so helpful! I asked a question about a particular style and he continued to follow up with me until he found an answer. Greatly appreciate his customer service!

Michael + Rose
Verenigde Staten
9 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 5 april 2024

Hello Michael + Rose,

Thanks for the shoutout! 😊 We're all about that energetic service! Angelo's thrilled to have been of help. If you've got more questions or need anything else, you know where to find us! 🌟

12 maart 2024

I've been using Trendsi for years! I Have Trendsi synced with shopify and TikTok. Customer support is great! Joel helped me and I'm always satisfied with Trendsi.

Yours Truly JM
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 14 maart 2024

Hi Yours Truly JM,

Awesome to hear! 🎉 We love having you as part of the Trendsi family! Thanks for your support and shoutout to Joel for always providing top-notch assistance. Here's to many more years of successful syncing and trendsetting together! 💫

1 april 2024

Raymart was awesome! He answered my questions about how returns work effectively. I appreciate all the great support here.

Maihappythings
Verenigde Staten
5 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 3 april 2024

Hello Maihappythings,

Thank you so much for your kind words! We're thrilled to hear that Raymart was able to assist you effectively with your returns inquiries. We're always here to provide great support whenever you need it. Have a fantastic day!