Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 april 2024

Trendsi has been a total lifesaver for me! Being a fashion enthusiast, I'm constantly on the lookout for the hottest trends, and Trendsi never disappoints. The variety of styles they offer is amazing, and I always find something that suits my taste perfectly. Their customer service is super friendly and helpful too, big thank you to Chette for making my shopping experience smooth and enjoyable. I'd totally recommend Trendsi to anyone looking to up their fashion game!

SocialSeasons
Verenigde Staten
20 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 4 april 2024

HI SocialSeasons,

Hey there! We're thrilled to hear that Trendsi has been your ultimate lifesaver in the fashion world! 🌟 Our team works hard to keep you trendy and satisfied, and we're glad you've found your perfect style match with us. Big shoutout to Chette for making your shopping experience a breeze! Thanks a bunch for recommending Trendsi – here's to many more stylish adventures ahead! 🥂

14 maart 2024

Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.

So helpful and quick to provide the info I needed.

Ivy James
Verenigde Staten
25 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 19 maart 2024

Hello Ivy James,

Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!

3 april 2024

Angelo was so helpful! I asked a question about a particular style and he continued to follow up with me until he found an answer. Greatly appreciate his customer service!

Michael + Rose
Verenigde Staten
9 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 5 april 2024

Hello Michael + Rose,

Thanks for the shoutout! 😊 We're all about that energetic service! Angelo's thrilled to have been of help. If you've got more questions or need anything else, you know where to find us! 🌟

1 april 2024

Raymart was awesome! He answered my questions about how returns work effectively. I appreciate all the great support here.

Maihappythings
Verenigde Staten
5 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 3 april 2024

Hello Maihappythings,

Thank you so much for your kind words! We're thrilled to hear that Raymart was able to assist you effectively with your returns inquiries. We're always here to provide great support whenever you need it. Have a fantastic day!

26 april 2024

I love Trendsi. It is so easy to navigate and integrates with my Shopify so easily! I have used their chat feature and their customer service is top notch!

Heaves and Hos Clothing
Verenigde Staten
Ongeveer een maand gebruiken de app
ShopSocial, Inc. heeft geantwoord 30 april 2024

Hello Heaves and Hos Clothing,

That's awesome to hear! Glad Trendsi's been such a smooth ride for you. Let us know if you need anything else! ❤️

23 april 2024

I ran into some problems in fulfilling my first order on Shopify. Chette was so helpful and walked me through the whole process. Trendsi is the best app and the customer service is always so helpful to me. They have helped make the process so easy! Thank you Trendsi and thank you Chette. =)

Pretty Girlie
Verenigde Staten
23 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 25 april 2024

Hello, Pretty Girlie

Thank you for sharing your experience! We're delighted to hear that Chette was able to assist you effectively in fulfilling your first order on Shopify.

At Trendsi, we strive to provide the best service possible, and it's wonderful to know that our customer service team has been helpful to you. We're thrilled that we could make the process easy for you, and we appreciate your kind words.

If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!

12 maart 2024

I've been using Trendsi for years! I Have Trendsi synced with shopify and TikTok. Customer support is great! Joel helped me and I'm always satisfied with Trendsi.

Yours Truly JM
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 14 maart 2024

Hi Yours Truly JM,

Awesome to hear! 🎉 We love having you as part of the Trendsi family! Thanks for your support and shoutout to Joel for always providing top-notch assistance. Here's to many more years of successful syncing and trendsetting together! 💫

20 februari 2024

Honest Review: Customer service is good. Product quality could be good but also bad.

Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.

Melizafashion
Nederland
7 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 22 februari 2024

Hello Melizafashion,

Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️

To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods.

Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future.

Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.

24 april 2024

Lorie was awesome!! She helped me resolve my questions quickly and put my mind at ease. Thank you for the excellent customer service Trendsi!

The Queens Hanger Boutique
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 25 april 2024

Hello The Queens Hanger Boutique

Thank you for your wonderful feedback! We're delighted to hear that Lorie provided you with excellent customer service and was able to resolve your questions quickly.

At Trendsi, we strive to provide top-notch support to our customers, and we're thrilled that Lorie could put your mind at ease. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

13 april 2024

Trendsi customer support is Great! Chette from customer support answered all my questions, she was helpful, kind, and quickly gave me the information I needed. Big thanks to you.

Seagull Moda
Nederland
Ongeveer een maand gebruiken de app
ShopSocial, Inc. heeft geantwoord 15 april 2024

HI Seagull Moda,

That's fantastic to hear! We're thrilled Chette could provide such stellar support. Thanks a bunch for sharing your experience!