Recensies (3.172)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 maart 2024

I have been setting up and building out my Trendsi store for a few months now. It has been an easy process, as far as starting an online retail store goes. But the thing that's helped even more is the customer service team at Trendsi. Harold is a representative that has helped me numerous times and gotten me from a state of confusion to feeling empowered. His insight and depth of knowledge helped me move forward and continue to build my store. Highly recommend this platform and the people who work within! Thanks Harold!

Weep Clothing Co.
Verenigde Staten
3 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 13 maart 2024

Hello Weep Clothing Co.,

Thanks a million for your awesome review! 🌟 We're thrilled to hear that you've had such a positive experience setting up your Trendsi store. We're all about making the process easy and empowering for our users, so it's fantastic to know that Harold and the rest of our customer service team have been there for you every step of the way. Keep up the great work on your store, and don't hesitate to reach out if you need anything else! ❤️

22 mei 2024

Spoke with Joey on Customer Service and I love how he took the time to actually explain to me everything I needed to know, since my last store was manual and this one is automated, I am very excited and scared at the same time, but he made me feel very comfortable. Thank you! I love my store and this is all thanks to you guys!

Chela’s Boutique
Verenigde Staten
7 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 27 mei 2024

Hello Chela’s Boutique,

Thank you so much for your kind words! We're thrilled to hear that Joel was able to provide you with the thorough and comforting assistance you needed as you transition to an automated store. It's great to know that you're feeling both excited and confident about your new setup.

We appreciate your enthusiasm and are glad to have been a part of your journey. If you have any more questions or need further support, please don't hesitate to reach out. We’re here for you!

15 april 2024

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
Verenigde Staten
Ongeveer een jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 17 april 2024

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

5 juni 2024

Trendsi is the best dropping platform I have used. The customer service is excellent. I recently connected with Harold and he resolved my issues professionally and with speed. I will always recommend them any day.

esellersstores
Verenigde Staten
Ongeveer een maand gebruiken de app
ShopSocial, Inc. heeft geantwoord 11 juni 2024

Hello esellersstores

Thank you so much for your wonderful review! We're thrilled to hear that you consider Trendsi the best dropshipping platform you've used and that you had an excellent experience with our customer service. Harold will be pleased to know he could assist you promptly and professionally. Your recommendation means a lot to us!

12 maart 2024

Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!

A Charming Change Boutique
Verenigde Staten
Meer dan een jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 14 maart 2024

Hi A Charming Change Boutique,

Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟

25 februari 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
Verenigde Staten
3 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 27 februari 2024

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

8 juni 2024

easy integration with Shopify, quality products. Best app for clothing dropshippers!

GemThreads Boutique
Verenigde Staten
10 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 12 juni 2024

Hi GemThreads Boutique,

Thanks a bunch! So glad you're loving our app! We're all about making dropshipping a breeze. Cheers to more seamless integrations and top-notch products ahead! 🙌

22 mei 2024

Joel was quick and efficient in solving my technical issue. Super appreciate the fast response and speedy resolve! Love Trendsi

The Grace Gear Collective
Verenigde Staten
6 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 27 mei 2024

Hello The Grace Gear Collective

Thank you for your wonderful feedback! We're delighted to hear that Joel was quick and efficient in resolving your technical issue. We strive to provide fast and effective support, and it's great to know we met your expectations.

We appreciate your love for Trendsi! If you need any further assistance, please don't hesitate to reach out.

22 februari 2024

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

BoujeeTart
Verenigde Staten
4 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 24 februari 2024

Hi BoujeeTart,

We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!

22 maart 2024

I have just recently started my Shopify store using Trendsi. I had an issue with adding new products to my store and was connected with Joel. He is super helpful and let me know what the issues were and how to fix it. Thank you Joel for your help today!!

Ashley's Lux Boutique
Verenigde Staten
Ongeveer een maand gebruiken de app
ShopSocial, Inc. heeft geantwoord 26 maart 2024

Hello Ashley's Lux Boutique,

Thrilled to hear Joel came to your rescue! We're all about making your Shopify journey smooth sailing. Don't hesitate to reach out if you need anything else. Keep rocking your store! 🛍️✨