Recensies (3.437)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 november 2023

Just reached out to the 24/7 support chat and Erika was so kind and helpful
I love Trendsi and how prompt and efficient they are! :)

BOLT STYLEZ
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 8 november 2023

Hello BOLT STYLEZ,

That's awesome to hear! 🎉 We're thrilled Erika was able to assist you promptly. Thanks for your kind words and for loving Trendsi! If you ever need anything else, don't hesitate to reach out. Cheers to efficiency! 🚀

12 oktober 2023

Czar was very helpful and informative and I feel much more confident about placing bulk orders. Customer service has been so helpful.

Ocean Dream Boutique
Verenigde Staten
Meer dan een jaar gebruiken de app
ShopSocial, Inc. heeft geantwoord 13 oktober 2023

Hi Ocean Dream Boutique,

Thank you for your kind words! We're glad to hear that Czar was able to assist you effectively. If you have any further questions or need assistance with your bulk orders, feel free to reach out. We appreciate your business!

13 oktober 2023

Lee at Trendsi provided exceptional customer service. She was highly responsive, knowledgeable, and effective in solving my issue. Lee's courteous and friendly approach, along with their timely updates and follow-up, made the entire experience outstanding. I highly recommend their service.

Zaznzip
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 16 oktober 2023

Hello Zaznzip

Thank you for your glowing review! We're thrilled to hear that Lee provided you with exceptional customer service, and that she was highly responsive, knowledgeable, and effective in resolving your issue.

Lee's courteous and friendly approach, as well as the timely updates and follow-up, truly exemplify the kind of service we aim to provide. We greatly appreciate your recommendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!

5 februari 2024

I've always receive prompt responses and the assistance that I need whenever I contact support.

One Clear Paradigm
Verenigde Staten
7 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 7 februari 2024

Hi One Clear Paradigm,

Thrilled to hear you've been experiencing such speedy and helpful support! We're always here to lend a hand whenever you need it. Thanks for your kind words! ❤️

19 december 2023

I must say, Trendsi's customer service is top notch! I have used chat a few times. This time talking with Allen, and every time they have done a superb job and always go above and beyond answering my questions and solving any issues (which have only been minor). I have had great experience all around so far with Trendsi and am thankful for them.

Jewlree
Verenigde Staten
9 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 24 december 2023

Hello Jewlree,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had a top-notch experience with Trendsi, especially with Allen's superb customer service. We truly appreciate your support and are grateful to have you as a valued customer. If you ever have more questions or need assistance, we're here for you! 🌟

24 november 2023

Chette was very helpful. I had a concern about delivery status for a customer and Chette was able to locate the package and explain the delivery process so that I could keep my customer assured and up to date on the status of her order.

3 Gen Handbags and More
Verenigde Staten
3 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 28 november 2023

Hello 3 Gen Handbags and More,

Thrilled to hear about your positive experience! 🌟 Chette is indeed a rock star. We're all about making sure your customers are happy and well-informed. Thanks for choosing us for your boutique – we're here to keep things smooth and stylish! 👗📦

10 november 2023

I recently had the pleasure of interacting with "Allan" from customer service, and the experience was a stark contrast to my encounters with other companies. Unlike my usual experience of interacting with customer service from other companies, where interactions felt robotic and scripted. Allan's approach was refreshingly different. His willingness to proactively seek additional information for a resolution and to engage in a thoughtful investigation made me feel valued as a customer. In addition to Allan's friendly and responsive nature, the customer service provided is a testament of the Trendsi's commitment to its customers.

Stylu
Australië
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 14 november 2023

Hello Stylu,

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that Allan made your experience with Trendsi stand out. We believe in going the extra mile for our customers, and it's fantastic to know that Allan's proactive and friendly approach made you feel valued. Your satisfaction is our top priority, and we're here for you whenever you need assistance. Cheers to great customer service experiences! 🚀

18 oktober 2023

I requested assistance through chat and Czar was my rep. She was super quick to respond to my questions and helped me so much! She even sent links to get me where I needed to be. Love the communication with Trendsi...there's always someone ready to help. :)

Whimsi Boutique
Verenigde Staten
18 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 20 oktober 2023

Hello Whimsi Boutique,

That's fantastic to hear! We're thrilled that Czar provided such swift and helpful assistance. We pride ourselves on excellent communication and support. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊🌟

28 februari 2024

Anya was quick to respond and able to guide me in the direction I needed.

Iron Wood Fitnessga
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShopSocial, Inc. heeft geantwoord 1 maart 2024

Hello Iron Wood Fitnessga,

Thanks a bunch for your kind words! So glad Anya could assist you swiftly and get you on the right track. If you ever need more guidance, just send us a message! 😊

19 juni 2024

Easy as pie to use!

ElegantPauper.com
Verenigde Staten
6 minuten gebruiken de app
ShopSocial, Inc. heeft geantwoord 21 juni 2024

Hello ElegantPauper.com,

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎