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I was facing an issue with connecting my Shopify store to Trendsi. I contacted the support team & they were quick to respond & helped me resolved this issue. Anya was very helpful, she helped setup my store & guided me through, until I had successfully connected my store to Trendsi.
Hi PureGraceWear,
Thrilled to hear about your experience with our support team, and especially with Anya! 🌟 We're here to make sure your journey with us is nothing short of seamless. If you ever need more assistance, just give us a shout. ❤️
Joel was very helpful with my question that I needed an answer for.
Hello MellaRose,
Thanks for the kind words! Joel's always ready to assist with any questions you have. We're thrilled we could help! 😊
I like the diverse selection at Trendsi, catering to various body types. However, it’s worth noting that the drop ship prices are almost double the wholesale prices, which impacts profit margins. While learning to manage my Shopify store, I received limited guidance from Trendsi, requiring a steep learning curve. I believe more support would be invaluable. It’s my suggestion that the items could be more competitively priced, and the white label opportunity should be accessible to a broader audience. Overall, a promising platform with room for improvement in pricing and support.
Hello Empress House by ChaLee,
Thank you for sharing your feedback! We appreciate your positive remarks about our diverse selection. We understand your concerns about pricing and support and will certainly consider them for future improvements. Your input is valuable to us as we strive to enhance our platform. If you have any specific suggestions or further details, feel free to share. We're committed to making your experience with Trendsi even better. 💙
I love this app, it is a GAME CHANGER if you've always wanted to own your own boutique. During setup I used the chat and got connected to Lorie, she was so great! She answered my questions in detail, and quickly. As I followed her instructions she happily answered my follow-on questions and I got all set-up and changed my settings so easily. Thank you, Lorie and thank you, Trendsi! :)
Hi Fostering Fashion Shop,
Wow, thanks a bunch for the amazing feedback! 🌟 We're thrilled to hear that you're loving the app and finding it a total game changer for your boutique dreams! Shoutout to Lorie for being such a superstar with her detailed and speedy assistance – we're lucky to have her on our team! Keep shining and slaying with your setup, and remember, we're always here to support you. Thanks for choosing Trendsi! 🛍️✨
Raymart, was great! super helpful. he managed to get me the help i needed and direct me to the correct place
Hi Sophia Marie Boutique,
Absolutely thrilled to hear that, thanks for sharing! Raymart is always on point, directing you straight to the solution with that extra energy. Glad you got the help you needed! 🌟
great customer service and support. Mary was amazing.
Hello Daizy Face,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and support, especially with Mary. We'll make sure to pass along your compliments to her. If you ever need assistance again, we're here for you!
Anya was quick to respond and able to guide me in the direction I needed.
Hello Iron Wood Fitnessga,
Thanks a bunch for your kind words! So glad Anya could assist you swiftly and get you on the right track. If you ever need more guidance, just send us a message! 😊
Im just starting with Trendsi and Anya was of very much help with all my questions.
Hello Tulip,
Thanks for your kind words! We're thrilled to hear that Anya provided such helpful assistance. Welcome to Trendsi, and here's to exciting times ahead! ❤️
Certain vendors will claim inventory is in stock and it is not. Your drop ship orders will be accepted by the vendor and then show as being processed, only to be later rejected and refunded. If you decide to use this service, use only ship-from USA Luxe or TikTok verified vendors. Otherwise you will spend a lot of time apologizing to your clients.
Hello NobleLily,
Thank you for sharing your experience! We appreciate your feedback and apologize for any inconvenience. Rest assured, we're actively addressing this issue to ensure a smoother experience for our customers. We value your business and are committed to making improvements. If you have any further concerns, please feel free to reach out to our customer support team. 💙
Great selections! The support team is also so responsive and helpful! Shoutout to Czar for the prompt resolution and providing resources for me to resolve my shipping issue.
Hello Herban Mystic,
Thank you for your kind words! We're thrilled to hear you had a positive experience with our selections and support team. We'll make sure to pass on your shoutout to Czar. If you have any more questions or concerns, feel free to reach out.