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I asked a simple question and Karen gave me a simple solution. The online chat is an exceptional way to communicate.
Hi Maple Street Style,
Thanks so much for your review! We strive to always offer the best services, so please don't hesitate to contact us about any questions of feedback you might have.
I have been very pleased with my experience using Trendsi. By far one of the best dropshipping supplier apps. I had a couple of questions and reached out to Mia via "Chat". Mia was able to quickly and thoroughly answer all of my questions. Friendly and efficient. Please continue to make more products available as well as more inventory for each product. Thank you.
Hi Ornamental Charm,
Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.
The support team is very helpful, I contacted them regarding my phone # change and Gretle did an excellent job!. He/she replied very quickly
Hi, Damir Wayz
We LOVE your review, so thank you for leaving us your valuable feedback! We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help!
Had a glitch in the system where the automatic checkout wasn't working. Sent an email and within just a few minutes was provided a response from Karen. Very friendly and helpful. They are great about responding quickly.
Hi Jocelyn's Boutique,
User experience is VERY important to us, so we are so happy to hear that the set up was easy and we'll make sure to pass along the compliment to Karen. Please don't hesitate to contact our 24/7 support anytime you need.
Angelo was very helpful to me as I was looking for my order. He was fast and very friendly in getting me the answers I needed to locate my order.
Hi Cheryl Renee’s Things,
Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.
One of the best apps I've found. Very helpful staff, good quality products and the customer support is very helpful and knknowledgeable. I couldn't ask for more!
Hello, The Retail Bridge
Your sweet and honest review truly made our day! Thank you so much for choosing Trendsi and for taking the time to let us know how we're doing so far. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.
I haven’t started actually using the app yet as I’m in set up phase still, but it looks very easy to use and the products are great from what I can see. My 5 star rating is for customer service.
I actually deleted the app because I’m still working out what type of products to sell. To my surprise I had 2 emails from Sherwin (the Co-Founder) asking if he could assist me in anyway which led to a 45 min zoom call, which really helped to put in that human touch. I explained my concerns and He was very friendly and helpful, which gave me the confidence to install the app again. Thanks again Sherwin
Hi Pocket Funds,
Welcome to Trendsi! We are so happy to have you and glad we can help you grow your business and we will make sure to pass along the compliments to our CS team! Our CS team is always here to assist you anytime you need.
Great App! Lourie was very helpful and answered all questions! Very easy to use and lots options as well.
Hi Arcturian Vibe Tribe,
Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!
I've just started using Trensi for my online women's boutique and the clothes are super cute! They also have a warehouse in the USA so the shipping times are a lot faster than aliexpress. Hazel was very helpful in answering all of my many questions and definitely made me feel at ease using this app. I highly recommend!
Update: Allan is very helpful when using the chatbox if you every have any questions!
Hi, Bon Bella Boutique | Women's Style Clothing
Thanks so much for your review and your feedback means a lot to us. It's our mission to help online boutique sellers like you to start and grow your fashion businesses. Don't hesitate to reach out if you have any additional questions or feedback.
The app is so simple to use and integrate with. Also the customer service is great and easy to connect with - Lorie was a fast help for me!
Hi, The Whimsy Willow
Thank you for the kind words, We will make sure to pass along the compliments to Lorie. Please don't hesitate to reach out again, anytime!