Avaliações (3 629)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de abril de 2023

Mary is awesome! I verified my shipping address incorrectly and she was able to correct it before completing shipment. I was panicking and emailed her, and she was so prompt and understanding! Thank you, Mary, for all your help.

Amina Elle Monáe
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 5 de abril de 2023

Hi, Amina Elle Monáe

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

26 de abril de 2023

Allan from Trendsi customer service was very helpful, answered all my questions regarding shipping of my order. Thanks

Look Up Deals
Reino Unido
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 26 de abril de 2023

Hello Look Up Deals,

That's great to hear! 😊 I'm glad to hear that Allan was able to assist you with your order and answer all of your questions. Providing excellent customer service is important, and it sounds like Allan went above and beyond to help you out. If you have any more questions or concerns in the future, don't hesitate to reach out to our customer service again.

21 de setembro de 2022

I had an issue with transferring items from Trendsi to Shopify so I contacted support and spoke to Lori who was very helpful and patient she answered all my questions in a professional manner and resolved my issue. I really appreciate the service I received today. Thanks, The Belle Spot.

The Belle Spot
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 25 de setembro de 2022

Hi, The Belle Spot

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

11 de agosto de 2023

I had a small issue with uploading items to Shopify simply because they changed it and I did not realize it. I asked for help through chat and Angelo explained to me in just a few seconds and had me up and going. Trendsi is a great app, works great and support is always helpful. Angelo was great!

Lovie's Treasures
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 15 de agosto de 2023

Hello Lovie's Treasures,

It's fantastic to hear that Angelo was able to quickly assist you with your issue and get you back on track with uploading items to Shopify using the Trendsi app. Effective customer support can make a significant difference in ensuring a positive user experience and this is one of our top priorities. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Happy selling on Shopify with Trendsi! ❤️

9 de outubro de 2022

Mia is amazing and helped me with an Order. Thank you so much. Love Trendsi and Thanks for the opportunity to sell your items.

Shaun's Styles
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 22 de outubro de 2022

Hi, Shaun's Styles

Thank you so much for the review. We are so glad to welcome you to Trendsi and glad that Mia was able to provide you with the assistance that you deserved. If you have more questions or need help please feel free to reach out!

11 de setembro de 2023

Gretle was very attentive to my needs when I experienced an issue with adding products. Turned out it was something that I was doing incorrectly. Gretle was very patient and made sure that my issue was resolved quickly.

CBELLE NYC
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 12 de setembro de 2023

Hello CBELLE NYC,

Thank you for sharing your experience! We're glad to hear that Gretle provided you with attentive and patient assistance. We're always here to help if you need anything else. ❤️

28 de abril de 2022

Customer service is always on point. Very quick to respond and solves all my issues right away. I have have no issues with selling/returns. It's all been pretty flawless. Highly recommend. I've worked with Angelo, Kathrine and Karen on customer support. Great Work.

Faithful Threads
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 3 de maio de 2022

Hi, Faithful Threads

We're glad that the team helped you and we'll make sure to pass along the compliments to put a smile on their faces. Thank you so much for review and we encourage you to reach out anytime you need help!

17 de novembro de 2022

Excellent customer service, fast and reliable. I have never had any issues with Trendsy, they answer all of my questions quickly, and they are very kind.

SiAra Clothing Store, LLC
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 30 de novembro de 2022

Hi, SiAra Clothing Store, LLC

Thank you for the review. We'll make sure to pass along the compliments to the team. Please don't hesitate to reach out again when you need help. 😊

Editado a 29 de março de 2023

Angelo was fast and knowledgeable! I thought it was going to take a long time to get my questions answered but he was super fast!

I had to call again and Lee was Amazing! Best Customer Support Team!

Queen Energy Boutique
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 5 de abril de 2023

Hi, Queen Energy Boutique

Thank you for your review and we are glad that Angelo was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

26 de abril de 2022

I use this app for my boutique. I love the variety of clothing and how responsive customer service is. I had a question and Hazel responded within 5 minutes with the answer I was hoping for! Definitely a must have for boutique owners

sandy dunes boutique
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 3 de maio de 2022

Hi, sandy dunes boutique

Thank you for your review and we are glad that Hazel was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.