Avaliações (3 111)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de março de 2024

I recently had the pleasure of dealing with Joel from Trendsi, and I couldn't be happier with the service I received. From the moment I reached out with my inquiries to the resolution of my concerns, Joel demonstrated professionalism, expertise, and genuine care for my satisfaction.

Not only was Joel prompt in responding to my questions, but he also went above and beyond to ensure that all my needs were met. His attention to detail and willingness to listen to my concerns truly set him apart. I felt valued as a customer, and it's clear that Joel is committed to providing top-notch service.

Thank you, Joel, for exceeding my expectations!

Top Brand Signature
Estados Unidos
3 months usando a aplicação
Questão respondida por ShopSocial, Inc. 5 de março de 2024

Hello Top Brand Signature

Thank you so much for your glowing review! We're delighted to hear about your exceptional experience with Joel from our team.

It's fantastic to know that Joel demonstrated professionalism, expertise, and genuine care throughout your interaction. We're proud to have Joel on our team, and we appreciate your recognition of his efforts in ensuring your satisfaction.

Your feedback is invaluable to us, and we're here to assist you whenever you need support. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're committed to providing top-notch service to our valued customers like you.

2 de março de 2024

"Chette provided exceptional assistance when I reached out with an inquiry. Her responsiveness and clarity in addressing my concerns were truly commendable. She quickly understood my query and provided all the necessary information, making the process smooth and efficient. I'm grateful for her excellent customer service and would highly recommend her to anyone seeking assistance. Thank you, Chette, for your invaluable help!"

Abobashop
Estados Unidos
17 days usando a aplicação
Questão respondida por ShopSocial, Inc. 4 de março de 2024

Hello Abobashop,

Thank you so much for your glowing review! It was a pleasure assisting you, and I'm thrilled to hear that you found my help valuable. If you ever need assistance again, don't hesitate to reach out. Cheers to smooth and efficient processes! 🥂

26 de março de 2024

I contacted customer service with a question. I worked with a representative named "Joel." I received a fast and thorough response which was much appreciated.

Metro 28
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ShopSocial, Inc. 28 de março de 2024

Hello Metro 28,

Thanks for reaching out! So glad to hear Joel provided you with speedy and helpful assistance. We're here to help whenever you need us!

27 de abril de 2024

I am in the process of setting up my online store. Harold was a huge help in answering all my questions regarding how the shipment works. I was very impressed with the quick and clear response.

Freya’s Closet
Estados Unidos
3 days usando a aplicação
Questão respondida por ShopSocial, Inc. 30 de abril de 2024

Hello Freya’s Closet,

Thanks for the awesome review! We're thrilled Harold could help you navigate the ins and outs of shipments. Speedy and clear answers are our jam! ❤️

6 de março de 2024

Harold, quickly assisted me and was friendly. Thanks!

Renee's Boutique LLC
Estados Unidos
About 2 years usando a aplicação
Questão respondida por ShopSocial, Inc. 8 de março de 2024

Hello Renee's Boutique LLC,

Fantastic to hear! Harold always brings the energy and friendliness to our team. We're thrilled he could assist you quickly. Feel free to reach out if you have more questions. ❤️

22 de março de 2024

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
Estados Unidos
11 months usando a aplicação
Questão respondida por ShopSocial, Inc. 26 de março de 2024

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊

28 de abril de 2024

Love Trendsi!!
Dave was so helpful with the questions I had. Great experience!

MyFave Denim
Estados Unidos
About 2 months usando a aplicação
Questão respondida por ShopSocial, Inc. 30 de abril de 2024

Hi MyFave Denim,

That's awesome to hear! We're thrilled you had a great experience with Dave. Thanks for sharing your feedback! 🌟

26 de março de 2024

Had an issue and the rep Lorie helped me out right away. We were back in operation in minutes. Thank you soo much!

Knotted Tree Studios Boudoir
Estados Unidos
8 days usando a aplicação
Questão respondida por ShopSocial, Inc. 28 de março de 2024

Hi Knotted Tree Studios Boudoir,

Thanks a bunch for the shout-out! We're thrilled Lorie could swoop in and get things sorted pronto. Here's to smooth sailing ahead! 🚀

10 de maio de 2024

Dave was super helpful in answering the questions I had about my Shopify Store connection.

Southern Grace Apparel
Estados Unidos
19 days usando a aplicação
Questão respondida por ShopSocial, Inc. 14 de maio de 2024

Hello Southern Grace Apparel,

Thanks a bunch for the shoutout! Glad I could assist with your Shopify connection. If you ever have more questions, just give me a shout!

24 de maio de 2024

Spoke with Dave this morning from customer service regarding the status of an order, and he answered all my questions. New to the site, and he was very helpful.

wanderinwillow
Estados Unidos
6 days usando a aplicação
Questão respondida por ShopSocial, Inc. 27 de maio de 2024

Hello wanderinwillow

Thank you for sharing your experience! We're thrilled to hear that Dave was able to assist you with your order status and answer all your questions. Welcome to the site! If you need any further assistance, feel free to reach out. We're here to help.