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There was a problem connecting Shopify and Trendy, but the support is great, especially Miss Gretle Thank you very much
Hi, Smart1ife
Yay! Your review means a lot to Gretle so thank you so much for your kind words and your honest review! Please feel welcomed to reach out again any time you need! ❤️
Great App! Easy To Use & Beautiful Products! You Cannot Go Wrong! I love The Customer Service and The Quick Responses & Helpful Tips!
Hi, Last Look Clothing
We are so happy that Jac our team was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Erika was such a delight to work with today. I was having a super "Monday-y Tuesday" and she was so patient and helpful in helping me understand and figure things out!
Hello myfashion.store,
Thank you so much for your kind words! We're thrilled to hear that Erika was able to brighten up your day and provide you with the assistance you needed. We're here to help anytime you need us! 😊
I love Trendsi so far and everything I have ordered has been great quality and TTS but I am most impressed with the customer service I just received from Raymart! He answered all of my questions and was so nice about it and so willing to help!
I fully believe that customer service will make or break a company and for people like me who HATE reaching out to anyone for help, he made it the most pleasant experience and now i'm not so nervous to reach back out for help!
Hello The Loft on Main,
I'm glad to hear that you had such a positive experience with our customer service team, especially with Raymart. Excellent customer service can indeed make a significant difference in the overall experience with a company. It's great that Raymart was able to address your questions and provide assistance in a friendly and helpful manner, making you feel comfortable reaching out for support in the future.
Good customer service often involves attentive listening, clear communication, and a willingness to go the extra mile to assist customers. It sounds like Raymart embodied these qualities and left a lasting impression on you. Providing exceptional customer service is crucial for building trust and loyalty with customers, and this is one of our top priorities!
If you have any more questions or need further assistance, don't hesitate to reach out. I'm here to help! ❤️
I've tried out multiple apps claiming to be like this one, but they all fall very very short to this one's ease of use and capabilities. I can keep a good track of where the inventory levels are at, and when they get low, I can select to be notified as soon as they come back in stock so I can keep my customers updated. You can also choose to ship from warehouses located only in the US, which was a big deal for me. When I made my first sale, I was nervous and contacted support for peace of mind that I did everything correctly. I spoke with Lee, and they were amazing. Helped me out immediately, and congratulated me on my first sale! I would 100% recommend this app.
Hi Daphne + Luna,
We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to pass along the compliments to Lee to put a smile on their faces! We're always thankful for you and we are here to see you WIN!
Starting my business has been hard and confusing for the most part, but Trensdi fell from heaven. So far so good, so glad I found them. Jaylene has been extremely sweet and helpful.
Hi theallurewardrobe,
We appreciate your heavenly review and we are so glad to know that we make the hard parts of running a business easier for you so you can enjoy the fun parts! We'll make sure to pass along the compliments to Jaylene and please reach out anytime if you need help! 💛
Gretle helped me with my questions, along with many other staff as well! I would really be lost doing all of this if it wasn't for them!
Hi, Pretty Little Lady Boutique
We are so glad that Gretle was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!
Mia was super helpful and answered all my questions. As a new boutique owner I’ve been hesitant about deciding who to work with. Trendsi offers a great selection and very fast response times to customer service questions. I looked forward to working more with Trendsi.
Hi, Styluxe Southern
We can't wait to continue working with you! Thank you so much for taking the time to leave us a review. Feel free to reach out if you need anything, our customer support is available to help you 24/7!
I’ve loved my experience with Trendsi so far! The app is incredibly user friendly and so easy to navigate! They offer a wide selection of styles and price points. I haven’t had any overselling issues like with some dropshippers. Today, Mia was incredibly helpful and quick to respond to a small issue I was having. They resolved the problem quickly and myself, and most importantly my customer were happy with it!!
Hello Tribe 21 Boutique
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a positive experience with Trendsi. We take great pride in providing a user-friendly app with a diverse selection of styles and price points to cater to your needs.
We're especially glad to know that Mia was able to assist you promptly and efficiently. Our support team is dedicated to resolving any issues you encounter, and we're delighted that both you and your customer were satisfied with the resolution.
If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to ensure you continue to have a great experience with Trendsi. Thank you for choosing us as your dropshipping partner, and we look forward to serving you in the future!
Very impressed with the customer service I always receive from Angelo! He is always quick, polite, and helpful! Really happy with their customer service! :)
Hi, Dream Bigger Beauty
We appreciate the review and are so happy that Lorie was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!