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Trendsi is in a league of its own in terms of excellent product selection, quality, affordability and speedy shipping, but today, I learned how amazing their customer service is! I called with a tech problem that was preventing me from loading new products onto my online shop. My customer service goddess, Chette, walked my 54-year-old computer illiterate self step-by-step as we tried to discover what was causing the error...for close to an hour! She did not give up on me or on fixing the problem. When she finally was able to find what I had done wrong, she helped me fix it, then stayed with me to make sure I could successfully load products and that all my questions were answered. Chette was so patient, friendly and kind - phenomenal! She never made me feel stupid, always saying it was a team effort and we would find the solution. This was THE most positive customer service I have ever had - anywhere. Thank you Chette, and thank you Trendsi. You have a loyal customer for life (P.S., give Chette a HUGE raise!). - Stephanie Thibeault, Curvy Craves, LLC.
Hi Curvy Craves,
Wow, Stephanie! Thanks for the glowing review! We're thrilled to hear that Chette provided such amazing support and helped resolve your tech issue. We're proud of our team and delighted to have you as a loyal customer. We'll definitely pass on your praise to Chette. Thank you for choosing Trendsi! 💖
Support by Anya was amazing!! She took the time to trouble shoot and walk me thru all the steps-literally like an hour and she was kind, knowledgable and quick! Thank you Anya! The app is easy top use. Very happy
Hi Anybodi,
Thank you so much for your wonderful feedback! I’m thrilled to hear that Anya provided amazing support and walked you through every step with kindness and expertise. It’s great to know that the app is easy to use and that you’re very happy with the service.
I’ll make sure to pass along your thanks to Anya. If you need any further assistance or have any more questions, feel free to reach out. We’re here to help and ensure you have the best experience possible. Thanks again for your support!
Harold Rocks! Super cool support. Very responsive and knowledgeable. Extremely helpful and informative.
Hi SavageBiz,
Thank you so much for the awesome feedback! 🌟 We’re thrilled to hear that Harold made such a great impression with his support. It’s fantastic to know that his responsiveness, knowledge, and helpfulness stood out to you.
We’ll be sure to pass along your kind words—Harold will be excited to hear how much his efforts are appreciated!
If you need anything else, feel free to reach out. Thanks again for sharing your experience!
I recently had the pleasure of interacting with Raymart and Harold in the customer service department at Trendsi, and I couldn't be more impressed. Both of them demonstrated professionalism and a genuine willingness to assist, making my experience seamless. They were attentive to my concerns and provided clear, helpful solutions. It’s refreshing to encounter such a dedicated team focused on customer satisfaction. Thank you, Raymart and Harold, for your exceptional service!
Hi LAILANY,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Raymart and Harold. Our team is dedicated to providing excellent service, and it’s wonderful to know that they were able to assist you so effectively.
If you have any more questions or need further support, don’t hesitate to reach out. We’re here for you!
Today, I had some concerns about a few orders and had a few questions. Lori was incredibly helpful—she responded quickly, addressed all my concerns, and was very supportive throughout.
Hi Rust & Roses Boutique,
Thank you for sharing your experience! I’m glad to hear that Lori was incredibly helpful and supportive in addressing your concerns and questions. It’s great to know that her quick responses and thorough assistance made a positive impact.
If you have any more questions or need further support, please don’t hesitate to reach out. We’re here to help and appreciate your feedback. Thanks again for your kind words!
anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help
Hi My Store,
Thank you so much for your kind words! I’m thrilled to hear that Anya was able to resolve the issue and get everything back on track. It’s great to know that all 160 items are now available for sale. I’ll be sure to pass on your feedback to her—she’ll be delighted to hear that her assistance made such a positive impact. If you have any more issues or need further help in the future, don’t hesitate to reach out. We’re always here to assist!
In my first few orders I accidentally messed up and cancelled one when all I needed to do was change a size. Harold walked me through what to do without making me feel incompetent and got the issue resolved. This company goes above and beyond, thank you Harold!
Hi Peaks and Pine Boutique,
Thank you so much for sharing your experience with us! We’re thrilled to hear that Harold was able to assist you and make the process smoother. It’s our goal to ensure our customers feel supported and confident every step of the way, and we’re so glad Harold could help you resolve the issue without any hassle.
Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to Harold – he’ll be so happy to hear that his support made a difference.
If you need anything else or have any more questions, don’t hesitate to reach out. We’re here for you!
Thank you again, and we’re excited to continue supporting you on your boutique journey!
Their customer service is on point! Especially Anya, she walked through everything with us on how to make the entire process seamless. Thank you for all your hard work.
Hi Love & Light Kreations,
Thank you so much for the fantastic feedback! We're thrilled to hear that Anya was able to guide you through the process and make everything seamless for you. We take pride in providing excellent customer service, and it’s wonderful to know that Anya’s support made a positive impact.
We truly appreciate your kind words, and I’ll be sure to pass them along to Anya — she’ll be so happy to hear it! If you ever need anything else or have further questions, please don’t hesitate to reach out.
Thanks again for your support!
Just now onboarding the app and excited to get started, Charles was great help in chat! Thank you!
Hi With Purpose Boutique,
Thank you for your message! We’re excited to have you onboard and thrilled to hear that Charles was able to assist you during your chat.
If you have any questions as you get started or need further assistance, please feel free to reach out. We’re here to help you every step of the way!
So far have had a great experience
Hi Shelly Lynns Boutique,
That’s fantastic to hear! 🎉 We’re so glad you’ve had a great experience so far. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark for you.
If you have any questions or need further assistance, don’t hesitate to reach out. Here’s to many more great experiences ahead!