Avaliações (3 266)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de março de 2022

I was having trouble with an order fulfillment and Gretle was very informative, patient, productive, and quick about resolving my issue. Great customer service!!

Purposefully Boundless Styles
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 4 de abril de 2022

Hi, Purposefully Boundless Styles

We appreciate your feedback! Customer Service is one of our top priorities and we wanna make sure that we can provide an excellent customer experience to our dear sellers. We will make sure to pass along the compliments to Gretle!

6 de julho de 2023

I received instant help from Chette answering all questions I could have. I am very happy with the support provided by Trendsi and the whole automatization of the platform itself.

Dressandmess
Bulgária
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 6 de julho de 2023

Hello Dressandmess

Thank you for your fantastic 5-star review! We're delighted to hear that Chette provided you with instant help and answered all your questions. We're thrilled that you're happy with our support and the platform's automation. If you need any further assistance, please don't hesitate to reach out.

Editado a 12 de dezembro de 2021

I use this app to ship products to my customers and I love that they are very transparent. I received great service from Lee. She assured me that even though my order was delayed by a few days and a refund was submitted to me, my customer would still receive the products. Awesome way to do business. Great experience so far...

Clazzy Gurlz
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 17 de dezembro de 2021

Hi Clazzy Gurlz,

We are grateful for your feedback! Our mission is to always be transparent and provide the best service that our merchants deserved and we are so happy to learn that Lee was able to do just that. We are here to see your business grow every step of the way, please reach out anytime for any questions.

10 de fevereiro de 2023

Trendi customer service agent was very quick and answered all the questions . Agents are very knowlegeable and helpful.

Discountrader
Estados Unidos
9 months usando a aplicação
8 de abril de 2022

Trendsi is hands down the best drop-shipper I have ever used. They are not just a fashion business - they are a family. They care so much about their customers and will do everything in their power to make them happy. I inputted the wrong address on an order and Hazel reached out to me within 5 minutes and had it updated immediately. Now that is Customer Service at its finest…I love everything about them. Thank you Trendsi for being so amazing!! BM Dickerson

BMD’s Morning Glory Boutique
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 14 de abril de 2022

Hi, BMD’s Morning Glory Boutique

Thank you so much for your heartwarming review. And we couldn't agree more with you, our customer support team is a gem! Trendsi is here every step of the way for your business. Please reach out again if you need help.

17 de março de 2022

Great customer service! I chat with Karen and she is very profectional and willing to help you with any question you may have.

Entoss
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 21 de março de 2022

Hi, Entoss

Karen is a gem, isn't she? One of our goals in trendsi is to make sure that we are always providing excellent experiences to our sellers. We appreciate your feedback and we will make sure to pass along the compliments to Karen. Please reach out to us anytime should you have any concerns. 💕

4 de novembro de 2021

Love the apps user friendly and clean layout. Jac was very patient with me and helpful in answering all questions I had. I'm purchasing a new samples to test out the delivery time and product quality- looking forward to receiving them!

WonderLustWear
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 7 de novembro de 2021

Hi WonderLustWear,

We are so happy that Jac was cable to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

8 de dezembro de 2022

Great customer service, I had a question early in the morning and Gretle was able to assist and answer all my questions. I have had very good luck with Trendsi and would highly recommend.

The Magnolia Cottage Boutique
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 21 de dezembro de 2022

Hi, The Magnolia Cottage Boutique

We are so grateful for your feedback and glad that Gretle assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

4 de dezembro de 2022

Thank you Lee for resolving my issue today with adding payment method. Happy I reached out to Trendsi,

KaymoA
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 14 de dezembro de 2022

Hi, KaymoA

We are so grateful for your kind review. Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

13 de junho de 2022

Trendsi is always so helpful. Gretle helped me with some issues I was having and solved the issues right away.

Lavish Destiny Boutique
Estados Unidos
9 months usando a aplicação
Questão respondida por ShopSocial, Inc. 19 de junho de 2022

Hi, Lavish Destiny Boutique

Thanks for your feedback, please continue to reach out should you need help with anything else!