Avaliações (3 488)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
28 de agosto de 2022

I used the chat on the Trendi website for questions I had and Charmaine was very informative, had a quick response, and answered all of my questions with details. She was extremely helpful, patient, and kind!

Black Butiq
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 28 de agosto de 2022

Hi, Black Butiq

A thousand thanks for your review! We are so happy that Mia was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

28 de setembro de 2023

I have all great experiences with Trendsi! I just got off off customer support chatting with Czar who was very helpful and friendly! She knew what I was going to ask before I had the chance to type it out! Wonderful service!

Painted Arrow Boutique
Estados Unidos
7 months usando a aplicação
Questão respondida por ShopSocial, Inc. 30 de setembro de 2023

Hello Painted Arrow Boutique,

Thank you for sharing your positive experience with us! We're thrilled to hear that Czar provided you with helpful and friendly customer support. We're committed to delivering excellent service, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 🥂

30 de junho de 2021

The Customer Service is Excellent! Sherwin helped me a great deal and is very knowledgeable when it comes to his job! I would definitely recommend this app!

CoCo’s Country Closet
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 3 de julho de 2021

Hi CoCo’s Country Closet,

Thank you for your review! We are committed to providing you with the best service, and we are glad we could be of help. Please feel free to reach out if you need anything!

13 de abril de 2023

All the people at Trendsi are so helpful. And they are always available to help! Today I spoke with Gretle - It is 10:30pm, so I was surprised she answered so quickly. I'm very impressed, and I plan to remain a customer of Trendsi as long as I'm in business. I also love their selection of items, which I peruse nearly every day, finding lots of great things to sell in my store.

Silver Sandals
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 14 de abril de 2023

Hi Silver Sandals,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

3 de novembro de 2021

Great customer service and fast replies from Jac and the team at Trendsi! I really appreciated all the help.

MiniSmalls Fashion
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 7 de novembro de 2021

Hi MiniSmalls Fashion,

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

10 de janeiro de 2024

my client never received order months after purchase

31 Woman
Estados Unidos
4 months usando a aplicação
Questão respondida por ShopSocial, Inc. 11 de janeiro de 2024

Hello 31 Woman,

We're genuinely sorry to hear about the delay in receiving your order. 😔 Our team is here to help resolve this issue ASAP. Please reach out to our customer support, and we'll make sure to get things sorted out for you!

Update:

Hello 31 Woman,

As per investigating, the order you were pertaining to was not checked out from your Trendsi app hence it was not shipped to your customer. We will reach out to you via email for more information on how this can be avoided in the future.

Thank you!

12 de novembro de 2021

Lee was absolutely wonderful!! Answered all my question right away!! I was very nervous about drop shipping but she put my mind at ease. If the quality of clothes is as good as their customer service I will be even more happy!!

Grace and Addytude Boutique
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 13 de novembro de 2021

Hi Grace and Addytude Boutique,

Your review made our day! We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

3 de agosto de 2023

Customer Service is great. Angelo did a fantastic job of communicating, including sending videos and screen captures through the chat feature

Harper Landing
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 4 de agosto de 2023

Hi Harper Landing,

We are glad to hear that you had a positive customer service experience with Angelo! Effective communication, including the use of videos and screen captures, can make a significant difference in resolving issues and providing a better overall support experience. It seems like Angelo went above and beyond to assist you, which is always our goal. If you have any more questions or need further assistance, feel free to ask! ❤️

13 de dezembro de 2022

I love Trendsi! great selections, quality and customer service. Raymart was so much help when I asked for the details on one of my customers order.

Setareh Attire
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 27 de dezembro de 2022

Hi, Setareh Attire

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

19 de março de 2022

I really like working with Trendsi
Fast service, helpers in everything possible.
Fast Shipping. I like it most.
A client wrote the address incorrectly and Harold helped me deal with it immediately. Thank you, really fun to work with you.

MILLISAL
Israel
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 24 de março de 2022

Hi, Millisal

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.