Avaliações (3 193)
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Needed help with new orders and Angelo was extremely helpful. Had a few questions and he was on top of it with answers. Thank you Angelo
Hi, House of Mercury
Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊
Customer service so far is top notch! Spoke with Chette who took me through the entire process of checking out my order. Will definitely be ordering again!
Hi, lovemybodi
We are thrilled that Chette was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
When I tell you they are THERE to help 24/7, I'm not exaggerating... it's 11pm and poor Gretle has been helping me with my ridiculous questions for who knows how long! I highly recommend Trendsi and I think Gretle needs a raise
Hello Geo Stellita Designs,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle. We'll make sure to pass along your feedback, and we're here for any more questions you may have, no matter the time!
Thanks so much Chette for all your help. I am all set and looking forward to a productive year. You were great
:) Chaette again, thanks for all your help.
AMAZING customer service. Gretle was super helpful at helping me figure out how to properly submit an order from my shopify website and locate 2 other orders. She was super quick and responsive. This has made me feel very secure in building an online boutique with the help of Trendsi.
Hello The Boog & Wink,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're here to support you every step of the way in building your online boutique. If you have any more questions or need assistance, feel free to reach out. Happy selling! 🛍️🌟
Amazing customer service! Very responsive and easy to communicate with.
Special thanks to Gretle!
** Thank you Jaylene, for helping me resolve my delayed order issue. Trendsi really came thiqq so matter. I appreciate your help
We are very sorry to hear of your most recent experience. This is definitely not the norm for our orders and we will be sure to investigate and provide you with detailed information. Please be on the look out for an email from us.
I made my first sale today and had questions about processing times and Mary helped me out. She was very helpful. Thank you for your help Mary.
Hi, K & W's Boutique
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Trendsi is great! Really easy to set up and didn't need any technical support. Very straight forward. Thanks Angelo for supporting all my questions so proactively!
Hello Shopalon,
User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review!
It was a pleasure speaking with Chette, very knowledgeable and was able to answer all my concerns and questions. Thanks again
I'm soooo happy about Trendsi. Their customer service is on point!!! I was working with Kakaclo and their product was very delayed and that just makes me nervous when i'm trying to build a brand that has good customer service and products. So far I am super happy with Trendsi. They get the job done any issues they are ready to respond and fix the problem. I understand things can happen we can't always get it right but what counts in any business is how you handle the problem. They are real professionals and that allows me to breath and focus on what I really love to do and that is market and sell adorable outfits! Trendsi = peace of mind. yay :)
UPDATE:
Worked with Chette today she helped me with my shipping problem. Great customer service again. What I really love about Trensdi is its professionalism. These people are actually experts it seems like they know more then the Shopify rep even does. I went to the Shopify customer service first, they couldn't even figure out the problem. Trensdi knew immediately and gave me the easiest instructions on how to fix it in Shopify. It really is a good feeling to know you have a company that seems like they actually care. I mean they actually make me feel like I have a team and when I work with them it makes me excited about pursuing a business because I know I have the support I need
Hi, iWEARCOLOR
Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!