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Thank you Vince for assisting me 24/7. I really appreciate your instant support. would love to do long-term work with you guys
Hi, Finchmee
We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Vince. Our CS team is always here to assist you anytime you need it.
Very user friendly. That is key to a drop ship company. Customer services normally replies within a few mins if you need help
Hi, Dream Chasers Boutique
Thank you so much for taking time out of your day to leave us this sweet review! Please do not hesitate to reach out to our amazing 24/7 customer support! 😊
The set-up process has been great so far! Thank you to Chette, who helped me with my questions about starting!
I'm very new with Dropshipping, of course I have a lot of questions but I'm learning something new everyday. I want to thank Mary for helping
Great customer service ! Chette was very helpful and very friendly ! Thanks so much.
Hi, Mimi Darling
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.
Hi Angelina Belle Boutique,
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛
This is my first shop and I am very new at this. Today I had the pleasure in meeting with Mr. Angelo (virtually) and he assisted me with ALL OF MY ISSUES/CONCERNS. He patiently waited for me to message him back and asked for screenshots when I was unable to efficiently describe what issues I was having. I will continue using this app and hope my next agent is as friendly and helpful as he was!
Hi, Trend City
We're glad that Angelo helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for your review and we encourage you to reach out anytime you need help!
Trendsi is awesome! The app is easy to use, and the clothes are great quality. I had a question about tags and labels, so I emailed support. I recieved a response from Karen who was super helpful and kind! Love this app!
Hi Annette Nouvo,
We appreciate your feedback! Please do not hesitate to reach out should you need any more help.
I´m starting to import items from this store and I had some questions about the shipping methods an other details so I used the chat for help, all my questions was kindly answered an very clear, Tank you Karen
Hello 2 wo,
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Chette is the best! She is so patient with me and made me feel like a priority! i highly recommend to anyone.
Hi, Tasty Talent
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
I am brand new to selling things online. I received my first order and it was a Trendsi product. I had questions about fulfillment and shipping. I wont lie, being new, I was quite anxious. Raymart was so helpful and certainly put my mind at ease. He provided me detailed steps to ensure my order went out to my customer as soon as possible. Thank you again!