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still sorta new to this i wish there was phone number to call to speak to them. but I understand their chat is great. Allan was super helpful
Hello The Pretty Penny Boutique by Frilly Frolics,
Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback. ❤️
Chette was very helpful. My questions were answered in a timely manner. So far, I have been very happy with the customer service from Trendsi.
Hi, Paradise Palms Collective
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
Chette was very helpful and patient! It's hard to conduct a chat session when you're working, but she kindly stayed with me.
Hi, Silk and Briar
We are so happy that Chette was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Great assortment of products and great customer service!! Would love if they could re-stock sold-out items without having to request them since those are the hottest things to sell.
Hi Giddy Up Girls,
Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
Thank you Alan. You were kind and it was very helpful. I think they're doing their best and this app will be very useful.
Hi, WE'LLDONE
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Allan! Welcome to Trendsi! 💛
I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.
Hi, Shop-Majesty
We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!
Gretle was real quick to answer my questions, I didn’t wait too much at all. It was my first serious experience with Trendcy and it really made happy working with a professional
Hi, fashion crossing pointe
Thank you for your kind review and we are happy to know that Gretle was able to assist you with all your needs. We will make sure to pass along the compliments to her. Please feel free to reach out again should you have any concerns.
Angelo was very quick and thorough in answering all my questions about shipping and processing of orders.
Hi, Cheshire's Charms
Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
I had a coverstion with Gretle form support, she is awesome and helped me with all my questions with no delay. Great job Trendsi by hiring Gretle!
Hello ZED NATIONAL,
That's wonderful to hear! I'm glad to hear that Gretle from the support team was able to assist you promptly and effectively with your questions. It's always great to have a positive customer support experience. I'll be sure to pass on your kind words to Gretel! ❤️
I am brand new to shopify and dropshipping and Trendsi has been great! Easy to integrate and easy to deal with I have spoken to Hazel,Gretal, and Lori and all three have been amazing and helpful and easy to deal with. Definitely recommend
Hi, Sand Water Boutique
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!