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İ have problem in install app and in support team Faustina helped me soo much and fast soo i must say this app soo good and support team is very good thank you faustina
Hi Kaysmar,
We are so glad that Faustina was able to help you with your problem installing the app, we'll make sure to pass along the compliments to the whole team to make their day! Please reach out again for any help, we are thankful for you always!
Gretle was amazing and assisted me both promptly and precisely. Not only this, but I felt as though Gretle cared about my issues and facilitated it with care.
Thanks, Gretle!!!!
Hi, justsopretty
We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
I am brand new - literally just got my first order! I was confused about shipping and jumped on a chat with Mia. She spent time answering all of my questions (and I had a lot). I never felt rushed or that my questions were a waste of her time. She was kind & patient. Great first impression of Trendsi, for sure!
Hi, Live Free! Lifestyle
Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
I had a question. Maria answered my question and provided me with additional information to make sure I was covered. Great service!!
Hi DBK,
Thank you so much for your amazing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.
I love the customer service Maria took care of everything I needed help with Trendsi is an amazing app & if you are not using it, I suggest you do! Don't miss out on Trendsi like people who missed out on Bitcoin!
Hello AURORÉ COUTURE,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️
Jenny has been amazing. Very quick to respond and to help. Shes also very thorough with any explanation to make sure i can understand which i love. I would highly recommend her.
Hi, La Zinnia
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Lorie was great at helping me. she was very fast and knowledgeable:) she answered all the questions i asked without any issues
Hi, fashionblu
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Mia in chat support and her gang are the best. She was one of the first chat support that I spoke with from last month, has walked me through the system and our first orders. There is no "have your cleared your cache and cookies" treatment here. Real support every time. Thanks Mia!
Hi, Masha's Corner Boutique & Gifts
We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi is not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
I like Trendsi because they are super easy to use. Unlike many other drop shippers where you have to do numerous steps in order to incorporate their items into your store(s), which isn't the case with Trendsi. I needed assistance, because I wasn't able to add items to my stores. I went to the chat option and a rep by the name of Lee quickly determined what the issue was, advised me on what to do, I did what she recommended, and it fixed the issue. Their prices aren't too bad either. I would recommend them as a drop shipper.
Added note: I wish I could know from experience what the shipping turnaround is when customers place orders, but from what I have seen from other reviews it doesn't seem that long. So, I am hoping the same with my customers as well.
Hi, Styled With An Edge
We appreciate your heavenly review and We'll make sure to pass along the compliments to Lee and please reach out anytime if you need help! 💛
very recommended, responsive customer service and has a such great app on app store as well.
Gretie
Hi Darling Official Shop,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️