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I contacted support and my question was answered right away. I love this store! Still haven't sold anything yet but that's because people have discovered my store yet.
Hi InTheMixCreative,
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Marie was very helpful and patient with me and my questions. This company always provides me with great support service
Hi Red Phoenix Collections,
We at Trendsi believe that customer support is very important, one of our goals is to make sure that we are always here to support our sellers the best way we can. We will make sure to pass along the compliments to Maria, thank you so much for your feedback!
Dave in customer service was great - he helped me resolve my issues with Trendsi/ Shopify/Comment sold!!
Hello Lusso Boutique,
Thank you for sharing your positive experience with Dave in customer service! We're delighted to hear that he was able to help you resolve your issues with Trendsi, Shopify, and Comment Sold. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! ❤️
Gretle and Mary responded within minutes of my email inquiry regarding an order and shipment date. They were very pleasant in emails.
Hi, Glitter Dixie Boutique
Thank you for recognizing our Customer Support team members! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
I love Trendsi and what it does for my business. I really appreciate their support as well. Gretle was an amazing help today!!
Hi, CrafTee Owl
Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!
I am new to Trendsi and just had my first question. Gretle gave me the answer immediately. Looking forward to a productive cooperation with Trendsi.
Karl
Hello, Meliana Style
Thank you for choosing Trendsi and for your positive feedback! We're thrilled to hear that Gretle promptly provided you with the answer to your question. We're excited about the opportunity to work with you and look forward to productive cooperation. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to support your success.
Czar helped me today with shipping and fulfillment questions! She did great and was quick with her responses. I greatly appreciated Czar's help today.
Hello Lexi’s Shop And Boutique
Thank you for sharing your positive experience! We're glad to hear that Czar provided you with great assistance and quickly addressed your shipping and fulfillment questions. We value our customers' satisfaction, and we'll be sure to pass on your appreciation to Czar. If you have any more questions in the future, don't hesitate to reach out. We're here to help! Thanks again for choosing us!
I love trendsi help support, fast, patient making sure you understand and do the right thing. I had a chance to chat with Gretle she was really good and answer all my questions. thank you
Hi, Cicie's beauty
We are so delighted to read your wonderful review! Trendsi is a very user-centric company and user experience is VERY important to us and we are so glad that we've hit that mark for you. Please continue to reach out and we'll make sure to give Gretle your thumbs up! 💛
Had few concerns about the shipping and returns policy but Mia at the customer service did resolved the issue in no - time. I am loving this app and the customer service 10/10!!
Hi, Hasinaa. Official
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Mia 💕
Gretle did a wonderful job helping me with my problem. It helped me get back on track with what I was working on. Thank you
Hi, EDGEWOOD OUTFITTERS ONLINE ONLY
We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.