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Angelo knew what I needed and responded immediately. Great customer service as always. I will always use this company knowing they are right there with you. Thanks Trendsi!
Hi GeoCenter Outfitters,
We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.
HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.
Hi QUALITY'S PRODUCTS,
That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️
I am starting my business, and I had many doubts about how to use the Trendsi application. Gretle was great, she helped me a lot and clarified all my doubts, she was very patient and sweet with me. She is amazing!!!!!!!
Hi, Be Bella Boutique
Your sweet and honest review truly made our day! Thank you so much for choosing Trendsi and for taking the time to let us know how we're doing so far. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.
Thanks Chette!
Had a problem with order and she was quick on the draw with a speedy fix!
Delighted customer and happy with the support!
-BT
Hi, CRESCENDUM
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I am a completely new user of Shopify & Trendsi. I received 5 orders in the first 2 days of launching my website. I had a lot of questions regarding "Fulfillment" and "Delay Processing". Anya from customer service helped me so much! She was Awesome! She was very helpful and very patient. I learned new things :)
I found Trendsi on social media and knew I wanted to work with them. Dropshipping is definitely the way to go. I hope to continue to grow and learn more about the process. I know that if I have more questions, Trendsi Customer Service will be there :)
Poppy Chic Boutique
Hello Poppy Chic Boutique,
That's wonderful to hear that you had a positive experience with our customer service representative, Anya! It's always great to have a helpful and patient support team to assist you when you're new to a platform like Shopify and Trendsi. Exceptional customer service is one of our top priorities. :)
As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Best of luck with your Shopify store and your journey with Trendsi! ❤️
This was my first order selling on Shopify via Trendsi and I was very nervous about the whole process. My customer service representative was Lee and she was amazing! She walked me through the whole entire process from start to finish and gave me a lot of helpful hints. I feel so much better and more confident dropshipping after she helped me. Thank you so much Lee!! She is very concise and to the point. Shes extremely kind and supportive!
Hi, Glamour Queen
Thank you for your review and welcome to the Trendsi family! We are so glad to have you and happy to know that Lee was able to assist you with everything that you needed. Please continue to reach out to our amazing customer support. We are here for you 24/7!💛
Gretle, with customer support, was quick to respond and very helpful in answering my questions about the shipping process. Look forward to my continued work with this team!
I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.
Hi SMS Fashion Wear,
It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem.
Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products.
While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
I was nervous to offer drop shipping items to my shop. I’m very passionate about making sure my customers are receiving quality items each time they shop with us. Each item that has arrived from Trendsi has been wonderful!
They also have a great system that automatically updates inventory on your own site. Which I’ve learned from trail and error that is not always the case
Super happy to be working with Trendsi! Mia at customer support has also been helpful and quick to respond with any help we’ve needed!
Hello The Cheeky Peach Boutique
Thank you for your kind words! We're delighted to hear that your experience with Trendsi has been wonderful, and we're here to continue supporting your shop and providing quality items to your customers. If you need any further assistance, Mia and our customer support team are always here to help. Happy drop shipping! 😊
This app has been great so far. Hazel has helped me with any and all questions I had in such a timely manner
Hi, Divine & Reach
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!