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Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.
Hi Lustral DesignsLustral Designs!
Thank you so much for your fantastic review! We're so glad to hear that Marieshell was able to assist you quickly and effectively. It's great to know she made your experience smooth and reassuring. We truly appreciate your feedback and are happy to have you as part of the Trendsi family!
Let us know if there's anything else we can do to help. - Abby
My experience with Trendsi Customer Service has been very Delightful and I must say they respond very quickly, I recently spoke to Harold who immediately responded to my inquires and offered assistance. I really like the fast communication through WhatsApp.
Hi Tia's Treasure Collections,
Thank you so much for your kind words! We’re so happy to hear that you had a delightful experience with our customer service. We take great pride in providing fast and helpful support, and it's fantastic to know that Harold was able to assist you quickly.
We’re also glad to hear that you enjoy our WhatsApp communication! It’s always our goal to make things as convenient and efficient as possible for you. If you ever need further assistance or have any other questions, feel free to reach out—we’re here to help.
Thanks again for sharing your positive experience, and we look forward to continuing to serve you!
Raymart was very informative and kind. He was also very fast in his response time, which i appreciated very much. If i have more quesitons or concerns he will be the first on my list of contact.
Hello Luna Rose Boutique- L.L.C,
Thank you so much for the great review! We're thrilled to hear that Raymart was able to assist you quickly and effectively. We’re always here for you, and it’s awesome to know that you’ll reach out to him for any future questions. Don’t hesitate to contact us anytime! 😊
I had to contact trendsi on a price check for an order from a customer. I spoke to Raymart and he was very helpful on answering my question and responded very quickly. Was very polite and a nice experience! Thanks so much!
Hello Crystals Shop!
Thank you for your wonderful review! We're so happy to hear that Raymart was able to assist you professionally. It's great to know you had such a positive experience, and we truly appreciate your kind words.
If you ever need further assistance, don't hesitate to reach out—we're here to help! Thanks again! - Abby
I can’t thank the Trendsi team enough, especially Dave and Harold, for their outstanding support! As someone just starting out with my Shopify store, I was feeling a bit overwhelmed after running into an issue. But Dave and Harold went above and beyond to help me resolve it. They were so kind, patient, and genuinely cared about making sure everything was working perfectly. Starting a business can be tough, but with support like this, I feel so much more confident moving forward. Huge shoutout to the Trendsi team—you’re amazing!
Hi Her Horizon,
Thank you so much for your incredible feedback! We’re beyond thrilled to hear that Dave and Harold could make such a positive impact and help you feel more confident moving forward with your Shopify store. Starting a business can definitely be challenging, but we're so happy to be a part of your journey. We truly appreciate your kind words and are here to support you every step of the way. Huge thanks for being a part of the Trendsi community – we’re rooting for your success!
I contacted customer service with help completing and shipping my first sale. Lorie was very helpful in assisting me with that. Thank you!
Hi Midgefly,
Thank you for your great review! We're so glad to hear that Lorie was able to assist you with completing and shipping your first sale. It's exciting to be part of your journey, and we’re here to support you every step of the way.
If you need anything else, feel free to reach out. Thanks again! - Abby
its really easy to use, havent gotten a sale so cant speak on that end but so far easy to use is what i got
Hello Ms Emmert Designs!
Thanks so much for the feedback! We're happy to hear that you’re finding Trendsi easy to use. We totally get that making your first sale takes time, but we’re confident it’ll come soon.
If you need any tips or support along the way, don’t hesitate to reach out – we’re here to help!
Thank you for being the best part of Trendsi! 🧡 - Abby
Support staff was very efficient and didn't have to wait long for someone to help with my queries thank you to 'Mariel' for her assistance setting up my account and "Raymart" for helping place my first order.
Hello Fealsaan,
Thank you so much for your kind words! We're thrilled to hear that Mariel and Raymart were able to assist you quickly and efficiently. We appreciate you taking the time to share your experience and look forward to supporting you again soon!
I was having an issue with TikTok address syncing over to Shopify and then setting up seller shipping. Raymart was amazing! He helped me step by step to get the address fixed and helped me with setting up my shipping with TikTok to avoid this happening again.
Today I am having an issue with TikTok to Shopify to Trendsi order and Harold was great in getting the info he needed to sort out my issue.
Hi Soul Inspirations,
Thank you so much for sharing your experience! We’re thrilled to hear that Raymart was able to assist you so effectively and guide you through resolving the issue. It's great to know that the address syncing and shipping setup are now all set. We truly appreciate your feedback, and we're always here to help if you need anything else. Thanks again for choosing us!
Just getting my new store going with Trendsi and have had fantastic and fast customer service from Anya. She immediately identified the issue I had and resolved the problem. Thank-you!
Hi Wildicious,
Thank you so much for your kind words! We’re thrilled to hear that Anya was able to assist you quickly and resolve the issue. We're excited to be part of your new store journey and are always here to help as you grow. We appreciate your support and look forward to continuing to provide great service for you!