Avaliações (3 648)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de janeiro de 2024

I received help today from Harold. I gave him a list of order numbers and he was able to pinpoint and answer all of my questions. It only took a few minutes for him to put me at ease about my concerns. Great company. Great service. The shipping is a little longer since some are overseas, but all in all, the quality of everything is top notch.

High Heel Diva Boutique
Estados Unidos
6 months usando a aplicação
Questão respondida por ShopSocial, Inc. 25 de janeiro de 2024

Hello High Heel Diva Boutique,

We're thrilled that Harold provided you with such speedy and effective assistance. Our team takes pride in delivering top-notch service and products. We appreciate your understanding regarding overseas shipping, and we're continuously working to improve that aspect. Thank you for choosing us! ❤️

31 de janeiro de 2024

I had my first order and was unsure of the process because Trendsi works differently than a previous vendor. I contacted a representative, Joel, and he was immediately helpful and super friendly. My issue was resolved within a couple minutes! So thankful for great customer service!

Spellbound Clothing and More
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 2 de fevereiro de 2024

Hi Spellbound Clothing and More,

Thank you so much for your kind words! We're delighted to hear that Joel provided you with excellent and friendly assistance. If you have any more questions or need further help, feel free to reach out. We appreciate your business! 💙

15 de abril de 2024

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 17 de abril de 2024

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

6 de maio de 2024

Chette was so helpful! Chette provided step by step instructions and screenshots to simplify the process for Trendsi Trends online. Thank you Chette!!! kathyt@cruisinorganics.com

Trendsi Trends
Estados Unidos
6 months usando a aplicação
Questão respondida por ShopSocial, Inc. 10 de maio de 2024

Hello,

That's awesome to hear! 🌟 Chette loves making things easy breezy! Thanks a bunch for the shoutout! 🚀

26 de fevereiro de 2024

I highly recommend Chette for any Shopify/Trendsi-related problems. She was very helpful and professional. She solved my problem within minutes and explained everything clearly. She went above and beyond to provide excellent service. I appreciate her work and kindness. Great job, Chette!

Stylescraze
Estados Unidos
7 months usando a aplicação
Questão respondida por ShopSocial, Inc. 28 de fevereiro de 2024

Hi Stylescraze,

Thank you so much for the glowing recommendation! It was a pleasure assisting you with your Shopify/Trendsi needs. I'm thrilled to hear that I could resolve your issue quickly and provide clear explanations. Your appreciation means a lot to me! If you ever need assistance again, don't hesitate to reach out. Cheers to smooth sailing ahead!

13 de abril de 2024

Trendsi customer support is Great! Chette from customer support answered all my questions, she was helpful, kind, and quickly gave me the information I needed. Big thanks to you.

Seagull Moda
Países Baixos
3 months usando a aplicação
Questão respondida por ShopSocial, Inc. 15 de abril de 2024

HI Seagull Moda,

That's fantastic to hear! We're thrilled Chette could provide such stellar support. Thanks a bunch for sharing your experience!

7 de janeiro de 2024

Trendsi is chat help is amazing!!!! Raymart was awesome!!!! He was able to help me with everything I needed. As a 1st time online shop owner this is a really big deal - as I ask a lot of questions that are probably simple to others.... He was able to help me with no problems. Thanks!

Rustic-Us
Estados Unidos
6 months usando a aplicação
Questão respondida por ShopSocial, Inc. 9 de janeiro de 2024

Hello Rustic-Us,

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our chat help and that Raymart was able to assist you with everything you needed. We're here to make your journey as a first-time online shop owner smooth and enjoyable. Don't hesitate to reach out if you have more questions in the future. 💙

28 de fevereiro de 2024

Trendsi is a game-changing business that makes it easy, reliable, and profitable to dropship in the fashion e-commerce space. Their customer service is also very great. They are always there to help. Lorie was very quick and answered my questions thoroughly.

RX CHIC
Estados Unidos
About 2 years usando a aplicação
Questão respondida por ShopSocial, Inc. 1 de março de 2024

Hello RX CHIC,

Thanks a bunch for the awesome shoutout! We're thrilled to hear you're loving Trendsi's game-changing approach to dropshipping in fashion e-commerce. 😊 Our team, especially Lorie, is always here to ensure you have a smooth and profitable experience. Cheers to more success ahead!

26 de março de 2024

Had an issue and the rep Lorie helped me out right away. We were back in operation in minutes. Thank you soo much!

Knotted Tree Studios Boudoir
Estados Unidos
7 months usando a aplicação
Questão respondida por ShopSocial, Inc. 28 de março de 2024

Hi Knotted Tree Studios Boudoir,

Thanks a bunch for the shout-out! We're thrilled Lorie could swoop in and get things sorted pronto. Here's to smooth sailing ahead! 🚀

4 de janeiro de 2024

I had an issue with my store that I could not figure out for a few weeks. Allan was able to walk me step by step through the process to correct a very simple setting that had been inadvertently changed in my settings. Customer service is top notch!

Boutique 139
Estados Unidos
8 months usando a aplicação
Questão respondida por ShopSocial, Inc. 6 de janeiro de 2024

Hello Boutique 139,

Thrilled to hear we could assist you, and thanks a bunch for the shoutout! We're here to make things right, one step at a time. Cheers to smooth sailing ahead with your store! 🌟