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I needed some assistance from customer service, and Harold was absolutely amazing. He answered all of my questions with patience and clarity, making the entire process so much easier. Not only was he quick to respond, but he also resolved my issue promptly, which really made my day. His support was not just helpful but genuinely kind, and he made the customer service chat feel personal and comfortable. Thank you so much, Harold, for your outstanding assistance. You truly went above and beyond, and I’m so grateful for your help!
Hi Haute Fashista,
Thank you so much for taking the time to share your experience! We're so glad to hear that Harold was able to assist you with patience, clarity, and a personal touch. We take great pride in offering top-notch customer service, and it's wonderful to know Harold exceeded your expectations and made your day a little easier.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Harold — he’ll be thrilled to hear it! If you ever need further assistance or have more questions, don’t hesitate to reach out. We're always here to help.
Thanks again for your support!
love it !!
Hi @stylezbykareemcollection,
Thank you so much for your kind words and the five-star rating! We’re thrilled to hear that you love it. Your support means a lot to us, and we’re glad we could meet your expectations. If you have any questions or need further assistance, feel free to reach out. Thanks again for your feedback!
High quality items, easy to add to store, fast shipping
Hi The Artizan Shoppe,
Thank you for your feedback! We're glad to hear you’re enjoying our high-quality items and the ease of adding them to your store. Fast shipping is important to us, so we’re happy it met your expectations!
I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!
Hi Manor Rose,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was able to assist you so effectively with your questions about Marketplace and shipping costs. It’s great to know that his clear and professional communication made a positive impact on your experience.
We truly value your kind words and will make sure to pass your feedback on to Charles and his management team. Employees like him are what make our service exceptional!
If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!
Amazing app, great interface, great product selection, and AMAZING customer support. Their support reps are like out of this world helpful and Anya specifically is the best of the best!
Hi Clove,
Thank you for your amazing review! We’re thrilled to hear that you love our app and product selection. It’s fantastic to know that Anya and our support team made such a positive impact on your experience. We truly appreciate your feedback and are here to help whenever you need!
I have been very pleased with my drop shipping experience using Trendsi. I think they have a wonderful variety of clothing and accessories that I can either purchase for my store, or dropship. It allows me to build a wonderful website and pay for merchandise as I sell it.
I also want to brag on my customer service support representative Harold. He answers me quickly anytime I have an issue and works diligently to solve my problem no matter what it is. Thank you, Harold! Good job! I appreciate your help.
Hi Blueberi Boutique,
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with your dropshipping experience and that our variety of clothing and accessories is helping you build your website effectively.
I’m also glad to hear that Harold has been providing you with quick and diligent support. He truly embodies our commitment to excellent customer service! I’ll be sure to pass along your compliments to him.
If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
incredible customer service, Charles was just great, the best i have seen till now. looking forward to explore the drop shipping with Trendsi for first time.
Update: has another issue on shopify, contacted Joel in Customer support and he is a pro, very smart. thank you Trendis team
Hi Comfy Shoes,
Thank you for the awesome feedback! I'm thrilled to hear you had a great experience with Charles—he truly is fantastic! Exciting times are ahead with your dropshipping journey on Trendsi! If you have any questions or need assistance as you get started, we're here to help!
Thanks to Harold all my questions was answered. Harold did an amazing job getting me to better understand payment methods for Trendsi.
Hi Couture Bliss Boutique,
Thank you for your kind words! We're thrilled to hear that Harold was able to help you understand the payment methods for Trendsi. If you have any more questions or need further assistance, don’t hesitate to reach out!
Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!
Hi Bloom Fitness Collective,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was quick to respond and helpful as you start your business journey. It’s great to know you had a positive experience with Trendsi and our support team! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!
Anya from Trendsi Support was highly positive and efficient. Anya was quick to connect, polite, and professional throughout the conversation. She provided clear and helpful responses to each query, including guidance on placing products on Google Merchant Center.
When asked about changing the vendor name to "MyFave Boutique," she confirmed that it would not affect syncing, showing her expertise in the matter. Her friendly demeanor added a personal touch, especially with her warm expressions of gratitude when you offered to leave a review. Anya’s approach was highly supportive, making the interaction seamless and pleasant.
Hi MyFave Boutique,
Thank you for sharing your feedback about your experience with Anya! I’m delighted to hear that she provided such positive and efficient support. It’s great to know that she was able to assist you with your queries, including guidance on Google Merchant Center and the vendor name change.
We pride ourselves on our customer service, and Anya’s professionalism and friendly demeanor truly reflect our values. I’ll make sure to pass along your kind words to her and the team.
If you have any more questions or need further assistance as you continue with your store, please feel free to reach out. We’re here to help!