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Ingrid was and is Awesome, this only thing I'm wondering is why all the products say sold out after I add them to my Shopify.
Praying it works out, if it does I won't look anywhere else for products!!
That so far is my only concern.
Three Crosses Gift Shop
Thanks again Ingrid- looking forward to
working more with you
Hi Three Crosses Gift Shop,
Thank you so much for the kind words! 😊 We’re thrilled to hear Ingrid was awesome in assisting you. Regarding the “sold out” issue, I’m sorry for any inconvenience this has caused. It’s possible that the products are syncing incorrectly or there may be a delay in stock updates.
I’ll ensure this issue is escalated to our team so we can resolve it quickly for you. Please keep an eye out for updates, and don’t hesitate to reach out if you have any more questions or need further assistance. We’re here to help and make sure everything works smoothly for you!
Thanks again for your patience and support. Looking forward to working with you more!
Lorie is the best! She was very helpful and answered all my questions I had with great depth and thought!
Hello, Emerald XO Ivy
Thank you for the amazing 5-star review! 🌟 We’re thrilled to hear that Lorie provided such thoughtful and in-depth assistance, answering all your questions. We’re proud to have her on our team and are glad she was able to make your experience a great one. If you have any more questions or need further help, we’re always here for you!
I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.
Hi Ninnwe.
Thank you for your kind words! I’m so glad to hear that your questions were answered clearly. I’ll be sure to pass on your thanks to Charles for his assistance. If you need anything else, don’t hesitate to reach out!
We are a new business and Trendsi made it easier to acquire products. Customer care was brilliant when needed help. Harold from Trendsi customer care answered all our questions like a pro. Looking forward to doing business with Trendsi.
Hi Nexus Point Luxe,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Trendsi has made it easier for your new business to acquire products. It’s great to know that Harold provided you with excellent support—he truly is a pro!
We’re excited to be part of your journey and look forward to supporting you as you grow your business. If you have any more questions or need assistance, please don’t hesitate to reach out.
Wishing you all the best!
The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.
Thank you Lorie for all your help! Great company and I love working with them!
Hi Sun of the Beach Boutique,
Thank you for your kind words! I’m really glad to hear that you’re enjoying your experience with the company and that my help has been valuable to you. It’s great to work with such a dedicated and positive team member like you. If you ever need anything else or have further feedback, feel free to reach out.
I've really enjoyed using Trendsi. It is easy to use with Shopify and their support is great. Anytime I reach out if I can't find something in their policies or have trouble they are there to help. Harold does an exceptional job of providing support.
Hi Indigo and Ivory,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed using Trendsi and find it easy to integrate with Shopify. It’s great to know that our support team, especially Harold, has been there to assist you whenever you need help.
Your satisfaction means a lot to us, and we’re here to support you every step of the way. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!
Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!
Hello, Suit Yourself Fashion
Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively.
Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him.
If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!
Amazing app, great interface, great product selection, and AMAZING customer support. Their support reps are like out of this world helpful and Anya specifically is the best of the best!
Hi Clove,
Thank you for your amazing review! We’re thrilled to hear that you love our app and product selection. It’s fantastic to know that Anya and our support team made such a positive impact on your experience. We truly appreciate your feedback and are here to help whenever you need!
Customer service has been wonderful so far. I was having trouble with my settings on Shopify and Raymart from Trendsi was able to help me out right away. He was friendly and super helpful!
Hi The Be Comfy Shop,
That's fantastic to hear! I'm glad Raymart could help you with your Shopify settings—he really goes above and beyond! If you have any more questions or need assistance, don't hesitate to ask. Enjoy your experience with Trendsi!