Trendsi: Fashion Dropshipping

Anya, Dave, Charles and Ingrid are amazing!! The support they gave me was outstanding. They responded to all of my questions so quickly! And I had a lot of them! They gave me excellent customer service! They guided me on how to setup a few things so graciously and promptly. I’m so glad I picked Trendsi!! Thanks for all you do!!

You guys are amazing and so professional.

It has definitely made it worth investing in. It's easy to personalize your store based on your vision. If you'd like to automate it to sync you can do that also. I find it very convenient to edit pricing and be able to see the profit prior to adding to store. I also appreciate the emails sent letting me know the updates to the items already in my store - whether it may be sold out, restocked, or price change. My store is still pretty new but whenever I need help in regards to the products Trendsi support is always there to assist.

VERY easy and great way to add drop shipping to your store!

Trendsi is very user friendly and easy to use for beginners like me! I had trouble with the shipping when I was doing a test order on my site. The customer support responded in a timely manner. Anya helped me with my problems. She was very patient and nice. In the end, I was able to do a test order with the shipping rates! Thank you, Anya! This gives me an optimistic feeling about my brand and having Trendsi as my supplier!

Trendsi is the best I have ever experienced. I have no complaints. Whenever I need help for my shopify or trendsi, they are always available. Today, I was helped by Raymart, the best agent! I had a couple of questions regarding my store and he understood completely what I needed in a timely manner. Thank you.

I had trouble with some products not showing on my online store. Chatte was very helpful in fixing the problem for me!

I had problem with uploading stuffs. Harold helped me get through all problems.. He is the best. Thank You So Much

Harold was very helpful in solving my issue in a very quick manner. Thank you for what you do.

I recently had the pleasure of interacting with Dave, an advisor from Trendsi, and his customer service was exceptional. As a first-time customer, I had numerous questions regarding my order, and Dave addressed each one with remarkable professionalism and thoroughness.

Review of Dave's Customer Service

Responsiveness:
Dave was incredibly prompt in his responses. From the moment I reached out with my inquiries, he responded quickly, ensuring that there was minimal waiting time. This promptness made me feel valued as a customer.

Knowledge and Clarity:
Dave demonstrated a deep understanding of the products and the ordering process. His answers were clear and concise, leaving no room for confusion. He patiently explained each step and provided detailed information on the items I was interested in, which significantly enhanced my confidence in making the purchase.

Friendliness and Professionalism:
Throughout our interaction, Dave maintained a friendly yet professional demeanor. His polite and courteous approach made the experience pleasant and stress-free. It was evident that he genuinely cared about my concerns and was dedicated to providing the best possible service.

Problem-Solving Skills:
There were a few issues I needed clarification on, such as shipping details and return policies. Dave addressed these efficiently, offering practical solutions and alternative options when necessary. His ability to resolve potential issues before they escalated was impressive.

Follow-Up:
Dave didn't just stop at answering my questions. He followed up to ensure that all my concerns were addressed and that I was satisfied with the information provided. This follow-up was a testament to his commitment to excellent customer service.

Conclusion

Overall, my experience with Dave at Trendsi was outstanding. His responsiveness, knowledge, friendliness, and problem-solving skills made my first order process smooth and enjoyable. I highly recommend Dave and the Trendsi customer service team for their exemplary support.

I can't express enough how amazing my experience with Chette has been! From the moment we connected, she demonstrated a level of professionalism and dedication that is truly rare to find. Chette is incredibly knowledgeable and always goes above and beyond to ensure that every detail is perfectly handled. Her guidance and support have been invaluable, and I am continually impressed by her promptness and thoroughness in addressing any concerns.

Not only is she incredibly efficient, but she also adds a personal touch that makes working with her an absolute pleasure. Chette is a true gem, and I feel fortunate to have her on my side. Thank you, Chette, for being such an outstanding partner!

full transparency, i just started using Trendsi today. However it's clear that they have a great selection and beautiful layout that's simple to use.. Also important, my first experiences with customer support went great thanks to Charles and than Lorie. Thanks for the swift replies and answers to my questions.