Avaliações (3 645)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de agosto de 2024

Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.

Just Be 72
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por ShopSocial, Inc. 28 de agosto de 2024

Hi Just Be 72,

Wow, thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Harold provided such excellent assistance with your order update. It’s awesome to know that his clear and effective communication made the entire process smooth and satisfying for both you and your customer. We’re so proud of Harold’s dedication to top-notch customer service, and we’ll be sure to pass along your kind words. Thanks for sharing your great experience with us—if you need anything else, we’re here and ready to help!

7 de novembro de 2024

Raymart was great help

Liréa
Estados Unidos
3 months usando a aplicação
Questão respondida por ShopSocial, Inc. 12 de novembro de 2024

Hi Liréa,

Thank you so much for the 5-star review! We truly appreciate your kind words, and I’m thrilled to hear that Raymart was able to help you. 😊

If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to support you!

Wishing you continued success with your store!

7 de novembro de 2024

Good selection of products, easy to use app and integration. Customer support is great between the Help section and the Live Chat (thanks for the help Harold!).

Colorific
Estados Unidos
2 months usando a aplicação
Questão respondida por ShopSocial, Inc. 8 de novembro de 2024

Hello Colorific,

Thanks so much for the awesome feedback! We're thrilled to hear you enjoyed our product selection and found the app easy to use. I'll pass your shoutout to Harold—he'll be glad to know he made a difference!

23 de setembro de 2024

I had an issue with a customer order and HAROLD was very helpful. He let me vent and answered all of my questions. I truly appreciate his level of customer service. Keep up the GREAT SERVICE!

Carolina Side Street Market
Estados Unidos
6 months usando a aplicação
Questão respondida por ShopSocial, Inc. 25 de setembro de 2024

Hi Carolina Side Street Market,

Thank you for sharing your experience! We’re glad to hear that Harold was there to support you and address your concerns. Your appreciation means a lot to us, and we’re committed to maintaining that high level of service. If you need anything else, just reach out!

17 de outubro de 2024

The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.

We Have It All
Estados Unidos
3 months usando a aplicação
Questão respondida por ShopSocial, Inc. 22 de outubro de 2024

Hi We Have It All,

Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you effectively with your drop shipping and TikTok store questions. We’re proud to have such a dedicated team member!

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

8 de setembro de 2024

Chette over at TRENDSI knew exactly what I was talking about and quickly identified the issues I was facing providing clear solutions to fix them. I would highly recommend her and the company.

Colpopper
Estados Unidos
11 months usando a aplicação
Questão respondida por ShopSocial, Inc. 11 de setembro de 2024

Hi Colpopper,

Thank you for your excellent feedback! I’m glad to hear that Chette was able to quickly identify and resolve the issues you were facing with clear solutions. Your recommendation means a lot to us.

I’ll make sure to pass along your praise to Chette. If you need any more assistance or have further questions, please don’t hesitate to reach out. We’re here to help and appreciate your support!

2 de setembro de 2024

I do like the different type of styles you have

Beautiful Evie
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 4 de setembro de 2024

Hi Beautiful Evie,

wesome! We’re thrilled you’re enjoying the variety! 🎉 It’s great to hear that the different styles are hitting the mark. If there’s anything specific you’d like to explore or if you have more ideas, just let us know—we’re here to keep the fun going and make sure you get the most out of it!

27 de agosto de 2024

VERY easy and great way to add drop shipping to your store!

Finley & Co
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 1 de setembro de 2024

Hi Finley & Co,

Thank you for the awesome feedback! 🎉 We’re thrilled to hear that you found adding drop shipping to your store easy and great! It’s fantastic to know that our platform is helping you streamline your operations and enhance your store. 🚀

If you have any more questions or need further assistance, feel free to reach out. We’re here to support you every step of the way!

Thanks again for sharing your positive experience!

5 de setembro de 2024

Had a quick question about restock and Chette was very helpful and gave a very straight forward with an answer which I really appreciate . and seems to know her stuff!

Luuxebox
Estados Unidos
11 months usando a aplicação
Questão respondida por ShopSocial, Inc. 11 de setembro de 2024

Hi Luuxebox,

Thank you for your kind words! I’m glad to hear that Chette was able to assist you with your restock question and provided a clear and helpful answer. We’re proud of our team’s expertise and dedication to ensuring you have a great experience. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!

28 de outubro de 2024

Ok, I just got finished working with Harold. He spent so much time with me helping me correct what Shopify could not. I worked with Shopify for days! Harold was so patient and understanding of my concerns. He knew what he was talking about! That's more than I can say for Shopify support. I give him 5 stars!

Trenddy Threads
Estados Unidos
About 2 months usando a aplicação
Questão respondida por ShopSocial, Inc. 1 de novembro de 2024

Hi Trenddy Threads,

Thank you for sharing your experience! I’m so glad to hear that Harold was able to assist you effectively and provide the support you needed. We strive to deliver excellent service, and it’s wonderful to know that he made a difference.

Your feedback means a lot to us, and I’ll be sure to pass along your kind words to Harold. If you need anything else or have more questions in the future, please don’t hesitate to reach out.