Avaliações (3 469)
Refinar
-
Por classificação
Amazing customer service. Just spoke with Dave and as a new business still learning the ropes, he patiently took the time to explain in detail how drop shipping works and payments work on their site. I appreciate all the help he gave me.
Hi Fete Chic Boutique, LLC,
hank you so much for your amazing feedback! 🌟 We're thrilled to hear that Dave provided you with exceptional customer service. As a new business, we know how important it is to understand the ropes, and we're glad Dave could patiently explain how dropshipping and payments work on our site. Your appreciation means a lot to us. Welcome to the Trendsi family, and we're here to support you every step of the way! 🙌✨
I been so confused trying to set up my collections to send to my shopify store. Finally gave up and contacted the help desk. I was able to connect with Harold. He sent me a step by step document so I could fix my problem.
I wish I reached out to Harold earlier
Hi JLM Store,
Thank you so much for sharing your experience! 🌟 We're thrilled to hear that Harold was able to help you out with setting up your collections for your Shopify store. Sometimes, reaching out for help makes all the difference, and we're glad Harold could provide you with a step-by-step document to fix your problem. We wish you had reached out earlier too! Welcome to the Trendsi family, and we're here to support you every step of the way! 🙌✨
My order's shipping status had no updates and Harold was able to help me track it and provided an updated tracking number, as well as assist with the general timeline of overseas orders.
Hi Studio Yuri,
Thank you for your feedback! I’m glad to hear that Harold was able to assist you with tracking your order and provide you with an updated tracking number and information on the timeline for overseas orders.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help ensure everything goes smoothly with your orders. Thanks again for your support!
There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.
Hello Style Rx,
Thank you so much! We're thrilled you enjoyed our selection and the free trial option. Your satisfaction is our top priority! 🌟
I would like a better organize of added products to find easier which is out of order or updated info. Great app !
Hello Ladies Knight,
Thanks for the feedback! We're glad you like the app. We'll work on improving the organization of products to make it easier to find updates and out-of-order items. Stay tuned for updates!
I love this app and their customer service. Joel helped me figure out what I was doing wrong in no time.
Hi Kiara Starling,
Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Joel is fantastic, and we're glad he could help you out quickly! 😊🚀
Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!
Hi Inspired Fashion 40,
Thanks for the awesome review! We're thrilled to hear how easy it was to connect Trendsi to your Shopify account. Big shout out to Charles for his fantastic support! 🎉
They have beautiful products and excellent customer service, Charles is very professional, patient, polite and very helpful in answering all my questions
Hi Shapelyfashion,
Thank you so much for your kind words! We're delighted to hear that you love our beautiful products and that you've had an excellent customer service experience. Charles is indeed a valuable member of our team, and we're glad he was able to assist you with professionalism, patience, and politeness. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!
anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help
Hi My Store,
Thank you so much for your kind words! I’m thrilled to hear that Anya was able to resolve the issue and get everything back on track. It’s great to know that all 160 items are now available for sale. I’ll be sure to pass on your feedback to her—she’ll be delighted to hear that her assistance made such a positive impact. If you have any more issues or need further help in the future, don’t hesitate to reach out. We’re always here to assist!
Had a wonderful experience today, all my questions were answered. The representative was very knowledgeable and fast with getting me answers. Thank you Chette you are the best!!
Hello Lala's Trends,
Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and that Chette was able to assist you quickly and knowledgeably. We take pride in providing excellent customer service, and it's great to know that Chette made a positive impact.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!