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I ordered a sample in order to see how fast it would take to receive my order and to see the package and quality of products. For the most part, I'm pleased with the products. I did receive one item almost 4 days sooner than the others and packaging is not consistent. The first item came in a brown envelope and the others came in a pink envelope. I reached out via app to inquire about it and unfortunately there's no way to request a particular packaging but hopefully they will stick with white or brown. Audrey was helpful and professional in responding to my inquiry. She stated that pink was what's available for the month. Please stick with white or neutral color as to not clash with branding.
Hi Kovered Chic,
Thank you so much for your feedback. We want to let you know that every single request is considered at Trendsi and this feedback has been sent to the appropriate department. Please reach out to our customer support team if you have any other concerns or questions.
Only 4 starts because I haven't had a chance to use the app yet, but had some questions and Czar from customer service was super helpful!
Hello Fidgets
Thank you for your 4-star review! We appreciate your feedback and are glad to hear that Czar from our customer service team was super helpful in addressing your questions. We hope that once you start using our app, it will exceed your expectations. If you have any further inquiries or need assistance in the future, please feel free to reach out.
Nice app overall, easy to use, customer support is great, I had an issue I used the chat support and Lee helped me resolve it fast.
Hi Sindyana,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.
So far, so good. All I can speak on is the customer service. It's awesome and I just go off the phone with Lorie and she was so very helpful.
I do like the fact that they have plus size, where most vendors do not.
Hi, ChicaButikii
We're glad that Lorie helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!
They have good products. The app is clear and synced with my store effortlessly. Can't wait for the updated version with new features!
Hi Full Style Living | Store,
Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. If you have any features you would like to see on Trendsi, we would be delighted to hear about them. Please don't hesitate to reach out if you have other questions or feedback. We are always here to help.
Gretle is very knowledgable helped out the best way she knew how. very nice! she went above and beyond to help solve my mysteries.
Hi, A.B.M.S.SHOP
We are glad that Gretle was able to help you, Here in Trendsi, our priority is to make your experience seamless and stress-free. Please reach out anytime should there be any concerns! 💕
I truly appreciate Mia & Trendsi they are very hands on with there service. I truly love all there products they are very reasonable with there prices they help me out alot. I would love to continue to do business with them.
Hi, Nyla & Gigi's
We appreciate you taking the time to leave us a review. It is our mission to provide excellent customer experience to our dear sellers like you and we're glad that Mia was able to help you. Please reach out to our amazing customer support anytime, we're here for you 24/7.
I love the products they offer. Two reasons I'm not giving 5 stars. the Shipping time on some products are two long and they don't offer men's. Their support staff is great and they always reply to you super fast. Today i worked with Hazel and she was amazing. I would definitely Recommend them. Thank you Hazel.
Hi, For us B'Tique
We're glad to hear that Hazel was able to help you. While men's clothes aren't available yet, you have nothing to worry about. Trendsi loves to innovate to perfectly fit our dear seller's needs. We appreciate your patience with us and feel free to reach out again should there be anything else we can help you with.
I reached out for help setting up shipping rates and Mia was exceptionally helpful in getting everything squared away in no time. So far Trendsi has great customer service, now lets see how the rest goes. Will be back to submit another review once i experience the shipping times. Thanks again Mia and Trendsi!
Once again Mia pulled through for me. Response time was fast and very helpful. Thanks again!
Hi, duckiesworld
Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)
Trendsi is great, many great products, easy to use and great customer support. Gretle has helped me with all my questions and has resolved any issues
Hello The Gifting Gallery
Thank you for your fantastic review! We're thrilled to hear that you find Trendsi great, with a wide range of products and easy-to-use features.
We're proud to have Gretle on our team, and we're glad to know that she has been able to assist you with your questions and resolve any issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!