Avaliações (3 644)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de setembro de 2024

Super smooth upload. Cute clothes!

Chette, my customer service tech, provided excellent service. I had a licensing issue that was managed with prompt, courteous, service that actually solved my problem. What a refreshing encounter!

GREAT work! Keep it up, Chette!

Ann Malley Staycation Essentials
Estados Unidos
27 days usando a aplicação
Questão respondida por ShopSocial, Inc. 11 de setembro de 2024

Hi Ann Malley Staycation Essentials,

Thank you so much for your fantastic feedback! We’re thrilled to hear that the upload process was smooth and that you’re happy with the clothes. It’s wonderful to know that Chette provided excellent service and effectively resolved your licensing issue.

I’ll be sure to pass along your kind words to Chette. Your support and encouragement mean a lot to us. If you have any more questions or need further assistance, feel free to reach out. Thanks again for your positive review!

16 de setembro de 2024

I've really enjoyed using Trendsi. It is easy to use with Shopify and their support is great. Anytime I reach out if I can't find something in their policies or have trouble they are there to help. Harold does an exceptional job of providing support.

Indigo and Ivory
Estados Unidos
17 days usando a aplicação
Questão respondida por ShopSocial, Inc. 18 de setembro de 2024

Hi Indigo and Ivory,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed using Trendsi and find it easy to integrate with Shopify. It’s great to know that our support team, especially Harold, has been there to assist you whenever you need help.

Your satisfaction means a lot to us, and we’re here to support you every step of the way. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!

13 de setembro de 2024

We are a new business and Trendsi made it easier to acquire products. Customer care was brilliant when needed help. Harold from Trendsi customer care answered all our questions like a pro. Looking forward to doing business with Trendsi.

Nexus Point Luxe
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ShopSocial, Inc. 18 de setembro de 2024

Hi Nexus Point Luxe,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Trendsi has made it easier for your new business to acquire products. It’s great to know that Harold provided you with excellent support—he truly is a pro!

We’re excited to be part of your journey and look forward to supporting you as you grow your business. If you have any more questions or need assistance, please don’t hesitate to reach out.

Wishing you all the best!

28 de agosto de 2024

Working with Joel at Shopify was a delight, and I have nothing but positive things to say about the encounter. Joel went above and beyond to assist me, as I was finding it difficult to update my shipping profile on my own. His knowledge, tolerance, and unambiguous direction were invaluable, and I genuinely couldn't have succeeded without it. Such committed and informed assistance is uncommon, and Joel genuinely exemplifies what top-notch customer support ought to be. Joel, I sincerely appreciate your great help; you made the procedure easy and stress-free!

789Trademark
Estados Unidos
2 months usando a aplicação
Questão respondida por ShopSocial, Inc. 1 de setembro de 2024

Hi 789Trademark,

Thank you so much for your wonderful feedback! 🌟 We’re absolutely delighted to hear that working with Joel was such a positive experience. It’s fantastic to know that his expertise, patience, and clear guidance made a significant difference for you.

Joel truly exemplifies the level of support we strive to provide, and your kind words mean a lot to us. We’ll be sure to pass along your appreciation to him—he’ll be thrilled to hear how much his help was valued!

If you need any further assistance or have more questions, don’t hesitate to reach out. Thanks again for sharing your experience and for your support!

13 de novembro de 2024

Raymart was wonderful and very helpful with my order questions!

Bella Soul Boutique
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 15 de novembro de 2024

Hi Bella Soul Boutique,

Thank you so much for sharing your experience! We’re so glad to hear that Raymart was able to assist you and make your order process smoother. We pride ourselves on providing excellent service, and it’s great to know that Raymart made a positive impact.

If you have any other questions or need further assistance, don’t hesitate to reach out. We're always here to help!

Thanks again for your kind words!

15 de novembro de 2024

It is so reassuring to know that we have such great customer service always so willing to help out with any issue we encounter. Today, I was delighted to know Raymart who happened to be the one assisting me in figuring out the issues I had with my store. He is so professional, polite, and very concise with his answers. He is a great help to me and most likely to anybody else. Thank you.

Glamor Corner
Nova Zelândia
8 days usando a aplicação
Questão respondida por ShopSocial, Inc. 21 de novembro de 2024

Hi Glamor Corner,

Wow, thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you had such a positive experience with Raymart! We take pride in our customer service team, and it's fantastic to know that Raymart was able to assist you so effectively. 😊

We’ll be sure to pass along your kind words to him—he’ll be so happy to hear that his professionalism and help made a difference. Your satisfaction means the world to us, and we're always here to support you with any questions or issues you may have.

Thank you again for sharing your experience, and we’re excited to continue working with you!

8 de novembro de 2024

Raymart was super helpful with my issue of connecting my Shopify store to Trendsi!! He helped me in under 10 minutes!! He was terrific!

Pippy Glam Boutique
Estados Unidos
21 days usando a aplicação
Questão respondida por ShopSocial, Inc. 12 de novembro de 2024

Hi Pippy Glam Boutique,

Thank you so much for your kind words! 😊 We’re so glad to hear that Raymart was able to help you connect your Shopify store to Trendsi quickly and efficiently. We’ll be sure to pass along your praise—he truly is terrific!

If you need any further assistance or have more questions, please don’t hesitate to reach out. We’re always here to help!

Thanks again for sharing your positive experience. We’re excited to be part of your journey!

3 de setembro de 2024

I started dropshipping with trendsi everything is easy to navigate needed some help with setting up some things and Harold was very helpful with fast replies, overall great experience!

Classy Collection
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ShopSocial, Inc. 5 de setembro de 2024

Hi Classy Collection,

That’s awesome to hear! 🎉 I’m so glad you’re finding the dropshipping process with Trendsi easy to navigate and that Harold was able to assist you quickly. If you have any more questions or need further help as you continue, just let us know. We’re here to ensure you have a great experience every step of the way!

7 de outubro de 2024

Harold was great. He offered the best help.

Opulence
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShopSocial, Inc. 11 de outubro de 2024

Hi Opulence,

Thank you for your kind words! I’m so glad to hear that Harold was able to assist you effectively. We’re proud of our team and their dedication to providing great support.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

10 de outubro de 2024

The team’s professionalism and willingness to go the extra mile really stood out to me. It's rare to find such a dedicated customer service team, and I'm truly impressed by their commitment to ensuring customer satisfaction. Thanks again for the excellent service!
thanks to Chette for clarifying all my queries.

Royale
Austrália
About 1 month usando a aplicação
Questão respondida por ShopSocial, Inc. 11 de outubro de 2024

Hi Royale,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team’s professionalism and dedication made such a positive impression on you. Chette will be delighted to know that her efforts to clarify your queries were appreciated.

We’re committed to ensuring customer satisfaction, and it’s great to know that we’re meeting that goal. If you have any more questions or need further assistance, please don’t hesitate to reach out.