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Their customer service is very prompt to reply and provide specific details on how to help! Angelo and Lorie were pleasant to work with and answered all of my questions.
Hi, Trendy Savages
Thank you for taking the time to leave us with such terrific feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions again!
I am new to Trendsi. Gretel was very helpful with getting our store set up and synced with Shopify. She was very patient and very nice. I highly recommend working with Trendsi.
Hi, Moda Stiile
Thank you for your review! We are very grateful for your feedback, which we take seriously. We are glad to have you on board! Please don't hesitate to reach out again should you have any concerns.
Had some trouble with an order being partially delivered. Trendsi worked so quickly to resolve the issue and made my customer happy.
Hi, Stacy Created
We are glad our team was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.
I am new to the ecommerce/dropshipping world and there is SO much to learn! Angelo Carlo and Norah Zhao have gone above and beyond for me to help however they can. They are always very quick to respond to my messages and inquires, have provided suggestions for my business when I've requested, and just overall been a great resource for me on my journey. I will always be thankful for them and would highly recommend to anyone. Great customer service!!
Hi, Calico Rose Boutique
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I contacted Trendsi through the chat for assistance placing my first order. Harold was very knowledgeable, Polite & prompt. He walked me through the process & the transaction went smoothly. I love this app & would definitely recommend it.
Hi, Lady Cre8trix
Congratulations on your first order and we are excited to see more orders from you! We are glad that Harold was able to help you, one of our priorities is to ensure that customer support will always be here to support our lovely sellers like you. We will make sure to pass along the compliments to Harold.
I used this app for around 2 months. all that I can say is that the app is so easy to use. their products are so quality and I did not get any return requests till now. the biggest advantage is the support team. I had a problem and the support team was helping 24/7 till the problem is solved. I truly recommend this app
Hi Crystalwardrobe.com,
Thanks so much for your review! We are so glad that you enjoy using Trendsi so far! We are always looking to bring you more choices of quality products, and we are always here to help. Please don't hesitate to reach out if you have any questions or feedback!
Great customer service Lorie. She answer my issue very easy. She was very patient Highly recommended. Thank you
Hi, Veganshoppers
Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
Gretle was amazing!! She was so much help! So glad she was patient and so helpful!! Thank you so much!
Hi, Route 6 Boutique
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!
I am just starting out with this amazing app and the customer service is around the clock and ready to assist. Chette is great! I would like to have her as my personal rep but they are all great.
Hello SNUGLYBABE
Thank you for your kind words! We're thrilled to hear that you're enjoying your experience with our app and that our customer service team, especially Chette, has been there for you around the clock.
Please know that our entire team is dedicated to assisting you whenever you need help. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your journey!
Great App and Supplier. They have a nice collection of products. Their team is also great! It is a pleasure working with them.
Hi XooKool,
Thank you so much for your review. We are glad that you enjoy using Trendsi and we will continue to improve our service to better serve you. Feel free to reach out if you have any additional question or feedback.