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Overall the products are great and the customer service is very fast. I like the variety of options and the return policy as well. My suggestion is to make the product descriptions more thorough with sizing as the size charts provided are often generic.
UPDATE- I'm disappointed with Trendsi lately. All the name brand items are just old supply and not being restocked. Buyers want the name brand, not items from overseas.
Hello Drama Queen Destash LLC,
Thank you for your feedback! We're thrilled you love our products and fast customer service. We'll definitely work on improving our product descriptions and sizing info. Your suggestion is much appreciated! ❤️
It is a really good app and their agent Charles is awesome!!!
Hello,
Thanks so much for your feedback! We’re really glad to hear you’re enjoying the app and that Charles made such a great impression—he’ll definitely appreciate the shoutout.
If there’s anything we can do to turn your 3-star experience into a 5-star one, we’d love to hear more. Your input helps us keep improving!
Lorie was very helpful in clarifying Trendsi policy. I love the app and the items.Great quality but the return window is really short compare to the online fashion market wish it was for more longer days since it takes people time to decide to stay with an item or not.
Hi, Rose Lure Couture
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
There are tons of really cute items on this app. However, I was really disappointed with how high the "wholesale" prices are. I'm connected to a few other dropshippers that offer the exact same brands and I can get the same things cheaper through my other suppliers. Hoping I can find some items decently priced that I can add to my store.
Hello Distressed Monster Boutique,
We really appreciate the feedback you gave on our pricing for some brands found on Trendsi. This information has be provided to our supply chain team. It's really helpful for us because we are continuously making efforts to provide not only great quality products but competitive prices as well.
We will continue to make efforts on improving our USA selections and there are lots of exciting things to come, so please be on the lookout!
I had a few questions and Maria helped me out a lot. I only gave 3 stars on the app only because the label process isn't ready so I can't select or brand products I'd like to sell. So, I can't rate the quality or performance of the app. The customer service was great though, 5 stars.
Hello Prime Defined,
Hey there! Thanks a bunch for your feedback! We're thrilled to hear Maria could assist you, and we truly appreciate your 5-star shoutout to our customer service team. We're actively working on improving the label process so you can brand and select products hassle-free. Stay tuned for updates, and we hope to earn that 5-star rating across the board soon! 🌟💪
Hi Encouraging The Truth Organization,
Thank you so much for your order and for leaving a review. We really appreciate your support and your honesty!
We always aim to deliver a 5-star experience, so if there was anything that didn’t quite meet your expectations, we’d love to hear more so we can make it right. Your feedback truly helps us grow.
Please feel free to reach out anytime—we’d love the opportunity to improve and hopefully earn that 5th star!
