Avaliações (1 392)
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A fraudulent order was placed on my site, but I managed to contact customer support and cancel it before it shipped! This was a big win for my small shop, saving me a lot of time, effort, and money in the process.
Hi Platinum Bellas,
Thank you for sharing your experience — we’re so glad to hear you were able to catch and cancel the fraudulent order in time!
That’s definitely a big win, and we’re happy our support team could assist you quickly. Protecting your business is a top priority, and we’re always here to help you navigate situations like this.
If there’s anything more we can do or if you have any concerns moving forward, don’t hesitate to reach out.
Wishing continued success for your shop!
Working with Trendsi has been great so far! They have been going the extra mile to ensure your concerns or questions are heard and answered! Their platform and systems are user-friendly and easy to navigate and set up. I'm just glad I was able to discover Trendsi.
A special shoutout to Charles, who has been my customer service support agent on multiple occasions and have been extraordinary in ensuring that my questions and concerns are being heard and following through with each one!
Hi Love Classic,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Trendsi. It’s great to know that our platform and support have made things easier for you. We’ll be sure to share your feedback with Charles — he’ll be so happy to know his dedication made a difference. 💛 We truly appreciate you being part of the Trendsi community!
I have been working with Trendsi for some time now, and I must say that the support I receive from their team is exceptional. The representative, Chette is particularly noteworthy. They are always ready to assist and provide solutions promptly, making my experience smooth and enjoyable. I highly recommend Trendsi for their outstanding customer support!
Hi Lugdaa,
Thank you so much for your thoughtful feedback and for being a part of the Trendsi community! We're thrilled to hear that your experience has been a positive one and that Chette has been able to support you consistently.
Providing exceptional service is something we strive for, so it truly means a lot to know that our team—especially Chette—has made your journey smoother and more enjoyable.
We’re grateful for your recommendation and look forward to continuing to support your success!
My number one app, I have a few great apps, but this one beats all of them.
Great customer service, they always keep up with stock, and I rarely have returns or complaints when using their products. Love the new update, definitely keeping this app.
Hi Panthera Couture,
Wow – thank you so much for the amazing feedback! We're honored to be your number one app! It's great to hear that you're happy with the customer service, product quality, and the new update. We work hard to keep everything running smoothly, so your kind words mean a lot to the entire team. If there's ever anything more we can do to support you, don't hesitate to reach out!
I love Trendsi, anytime I have a problem or question. They are very prompt and courteous of getting back with me. I was having issues with getting photos Downloaded and Harold fixed me right up today. I’m so appreciative! Keep up the good work Trendsi !
Tricia ~Boho Glam
Hi Boho Glam,
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re loving your experience with Trendsi, and that our team — especially Harold — was able to help you quickly and kindly with the photo download issue.
Your kind words mean a lot to us, and we’re so grateful to have you as part of the Trendsi family. We’re always here to support you and Boho Glam every step of the way.
Keep up the amazing work, and thank you again for your support!
Trendsi is a great help for my business. Lots of great designs and styles and customer support is excellent.
Harold, Chette & Anya from customer care team was of great help on an issue I was facing on an order. Keep up the good work guys.
Their integration to my store was seamless and its the first time I am experiencing such a technology that can be handled by anyone.
Hi BAYZYX,
Thank you so much for your kind words! We’re thrilled to hear that Trendsi has been a valuable part of your business and that you’re enjoying the variety of designs, seamless integration, and overall experience.
A special thank you for recognizing Harold—we’ll be sure to pass along your appreciation to him. It means a lot to our team to know that our support is making a difference.
We’re excited to keep supporting your growth and success. If there’s anything you ever need, just let us know—we’re here for you!
I just finished speaking with "Mikah," a customer service representative via chat. She was awesome! She communicated effectively, ensuring she had total clarity on my questions and concerns before responding or seeking additional help from her team. She was patient and friendly. Much appreciated!
Just to add a brief comment regarding the connection with Trendsi and Shopify. This is an excellent service that streamlines the e-commerce process tremendously. I am relatively new to this, and the companies have been beneficial!
Hi Jewels By Lady Cha Boutique, LLC,
Thank you so much for your wonderful feedback! We're thrilled to hear that Mikah provided such a positive and helpful experience. Clear communication, patience, and friendliness are exactly what we strive for, and we're so glad she made you feel supported. We’ll be sure to share your kind words with her and the team — it truly means a lot. If there’s ever anything else you need, we’re always here to help!
I had a customer enter the wrong shipping address and I was panicking because there was not a clear option to edit this, and half the order was through our store and the other half Trendsi. The Trendsi portion was already processing and ready for pickup. I got on the Chat immediately and Ria was a huge help! It was quite simple, but I had no idea how to adjust it. I have been really happy with Trendsi and their dropshipping so far. Customer service is exceptional.
Hi Rosewood House,
Thank you so much for sharing your experience! We're so glad to hear that Ria was able to assist you quickly and make the process smooth. We understand how stressful those situations can be, especially when orders are already in motion. It’s great to know that you’ve been happy with Trendsi and our customer service so far — we truly appreciate your trust and support. If you ever need help again, we’re always just a chat away!
Huge thanks to Lori and the Trendsi team! So far, Trendsi has been the best dropshipping company I’ve worked with. They let you upload up to 500 products on Shopify, which is perfect for a newbie like me who can’t afford a paid subscription yet. Their app is super user-friendly—way easier to navigate than other platforms. Plus, their flexibility and support really set them apart. Highly recommend!
Harold was incredibly helpful and prompt in assisting me. He made the process smooth and answered all my questions quickly. Highly recommend his support!
Hi ZWAP,
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying your experience with Trendsi and that our platform and support team — especially Lori — have been helpful to you. Your recommendation truly means a lot to us, and we’re excited to keep supporting your business journey! 💛
Great first experience with customer service! I worked with Mikah when a customer had been sent the wrong item. It was a very smooth experience and was rectified immediately. Mikah was a pleasure to work with as she answered all of my questions and anticipated several others that I had. It is a comfort to know that Trendsi values their customers by offering real time help through their chat system. I feel confident knowing my store has the backing of Trendsi which is why so many of the products I offer are from Trendsi. Truly grateful. Thank you Trendsi and Mikah!!