Recensioner (3 634)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
28 augusti 2024

Harold Rocks! Super cool support. Very responsive and knowledgeable. Extremely helpful and informative.

SavageBiz
USA
7 månader användning av appen
ShopSocial, Inc. svarade 1 september 2024

Hi SavageBiz,

Thank you so much for the awesome feedback! 🌟 We’re thrilled to hear that Harold made such a great impression with his support. It’s fantastic to know that his responsiveness, knowledge, and helpfulness stood out to you.

We’ll be sure to pass along your kind words—Harold will be excited to hear how much his efforts are appreciated!

If you need anything else, feel free to reach out. Thanks again for sharing your experience!

9 september 2024

Today, I had some concerns about a few orders and had a few questions. Lori was incredibly helpful—she responded quickly, addressed all my concerns, and was very supportive throughout.

Rust & Roses Boutique
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 11 september 2024

Hi Rust & Roses Boutique,

Thank you for sharing your experience! I’m glad to hear that Lori was incredibly helpful and supportive in addressing your concerns and questions. It’s great to know that her quick responses and thorough assistance made a positive impact.

If you have any more questions or need further support, please don’t hesitate to reach out. We’re here to help and appreciate your feedback. Thanks again for your kind words!

25 oktober 2024

I recently had the pleasure of interacting with Raymart and Harold in the customer service department at Trendsi, and I couldn't be more impressed. Both of them demonstrated professionalism and a genuine willingness to assist, making my experience seamless. They were attentive to my concerns and provided clear, helpful solutions. It’s refreshing to encounter such a dedicated team focused on customer satisfaction. Thank you, Raymart and Harold, for your exceptional service!

LAILANY
USA
3 dagar användning av appen
ShopSocial, Inc. svarade 29 oktober 2024

Hi LAILANY,

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Raymart and Harold. Our team is dedicated to providing excellent service, and it’s wonderful to know that they were able to assist you so effectively.

If you have any more questions or need further support, don’t hesitate to reach out. We’re here for you!

13 november 2024

Their customer service is on point! Especially Anya, she walked through everything with us on how to make the entire process seamless. Thank you for all your hard work.

Love & Light Kreations
USA
Ungefär 9 timmar användning av appen
ShopSocial, Inc. svarade 15 november 2024

Hi Love & Light Kreations,

Thank you so much for the fantastic feedback! We're thrilled to hear that Anya was able to guide you through the process and make everything seamless for you. We take pride in providing excellent customer service, and it’s wonderful to know that Anya’s support made a positive impact.

We truly appreciate your kind words, and I’ll be sure to pass them along to Anya — she’ll be so happy to hear it! If you ever need anything else or have further questions, please don’t hesitate to reach out.

Thanks again for your support!

14 november 2024

In my first few orders I accidentally messed up and cancelled one when all I needed to do was change a size. Harold walked me through what to do without making me feel incompetent and got the issue resolved. This company goes above and beyond, thank you Harold!

Peaks and Pine Boutique
USA
Ungefär 9 timmar användning av appen
ShopSocial, Inc. svarade 18 november 2024

Hi Peaks and Pine Boutique,

Thank you so much for sharing your experience with us! We’re thrilled to hear that Harold was able to assist you and make the process smoother. It’s our goal to ensure our customers feel supported and confident every step of the way, and we’re so glad Harold could help you resolve the issue without any hassle.

Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to Harold – he’ll be so happy to hear that his support made a difference.

If you need anything else or have any more questions, don’t hesitate to reach out. We’re here for you!

Thank you again, and we’re excited to continue supporting you on your boutique journey!

27 augusti 2024

So far have had a great experience

Shelly Lynns Boutique
USA
Ungefär ett år användning av appen
ShopSocial, Inc. svarade 1 september 2024

Hi Shelly Lynns Boutique,

That’s fantastic to hear! 🎉 We’re so glad you’ve had a great experience so far. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark for you.

If you have any questions or need further assistance, don’t hesitate to reach out. Here’s to many more great experiences ahead!

23 juli 2024

Thanks to Charles from Trendsi for answering all of my questions and pointing me in the right direction. I'm a new business owner and learning how to navigate around, he was very helpful and patient in answering all of my questions.

Keeping It Cute Fashions
USA
6 månader användning av appen
ShopSocial, Inc. svarade 25 juli 2024

Hi Keeping It Cute Fashions,

Thanks so much for your review! We're thrilled to hear Charles was able to help you out. Welcome to the Trendsi family, and we're excited to be part of your business journey! 🚀

17 oktober 2024

As always saving the 5th star for the near future after I have fully worked with trendsi but as of now I had some challenges and through the lovely customer service of Lorie a huge shout out for her, your assistance is greatly appreciated and I see a bright future working with you!

Ravish
Kanada
7 dagar användning av appen
ShopSocial, Inc. svarade 22 oktober 2024

Hi Ravish,

Thank you so much for your kind words and for recognizing Lorie’s efforts! We truly appreciate your patience and understanding as you navigate any challenges.

We’re committed to supporting you and ensuring your experience with Trendsi improves. I’m excited to hear that you see a bright future with us, and we’re here to help you every step of the way. If there’s anything specific you’d like assistance with, please don’t hesitate to reach out!

19 oktober 2024

Just now onboarding the app and excited to get started, Charles was great help in chat! Thank you!

With Purpose Boutique
USA
4 dagar användning av appen
ShopSocial, Inc. svarade 22 oktober 2024

Hi With Purpose Boutique,

Thank you for your message! We’re excited to have you onboard and thrilled to hear that Charles was able to assist you during your chat.

If you have any questions as you get started or need further assistance, please feel free to reach out. We’re here to help you every step of the way!

10 september 2024

Chette was helpful this morning with first sale order are she answered my questions with clarity.

Han2sure
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 12 september 2024

Hi, Han2sure.

Thank you for your feedback! I’m glad to hear that Chette was able to assist you with your first sale order and provided clear answers to your questions.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and appreciate your support. Thanks again for your kind words!