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The attention from Gretle Altavano was excellent and she was able to completely clarify all my questions.
Hello BOHEDIA,
That's fantastic to hear! 👏 Gretle Altavano is a rockstar, and we're thrilled she provided you with such excellent service! If you ever have more questions, don't hesitate to reach out. Thanks for choosing us! 🌟
I had issues with the collection not being updated to what I had defined in Shopify, but after chatting with Gretle, she assured me that the bug was resolved and there is like a sync time before all is updated. Gretle was fast to provide an answer to my question, and the level of customer service she provided as EXCELLENT! I highly recommend Trendsi because of their customer service, and they also have nice product.
Hi, Hyesun Taylor
Gretlereally is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
Thanks Angelo for your help, i was searching for the information for hours and you solved my problem immediately!
Hi Texas Hidden Gem,
We're glad that Angelo was able to help you resolve the issue you encounter! As your trusted partner, Our goal is to assist and provide accurate and helpful information as efficiently as possible. If you have any other questions or problems in the future, feel free to ask!
Easy to use! Customer service is nice, I spoke with Gretle! Defiantly going to be a good decision for my business!
Hi, All About Mama
Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
Thank you Vince for assisting me 24/7. I really appreciate your instant support. would love to do long-term work with you guys
Hi, Finchmee
We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Vince. Our CS team is always here to assist you anytime you need it.
Thank you Allan for your help :)
Hello Mos Store World,
You're welcome! We're glad Allan could assist you promptly! If you have any more questions or need further help, feel free to ask. Have a fantastic day! 😊
Very user friendly. That is key to a drop ship company. Customer services normally replies within a few mins if you need help
Hi, Dream Chasers Boutique
Thank you so much for taking time out of your day to leave us this sweet review! Please do not hesitate to reach out to our amazing 24/7 customer support! 😊
The set-up process has been great so far! Thank you to Chette, who helped me with my questions about starting!
I'm very new with Dropshipping, of course I have a lot of questions but I'm learning something new everyday. I want to thank Mary for helping
Great customer service ! Chette was very helpful and very friendly ! Thanks so much.
Hi, Mimi Darling
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.
Hi Angelina Belle Boutique,
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛