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I accidentally ordered every sample in my shopping cart, which was more money than I wanted to spend at this time (I plan on going through, and editing before purchasing) . Hazel was able to cancel it immediately and get me a refund. Thanks!
Hi Nola Wells,
Thank you so much for your review! We'll make sure to pass along the compliments to Hazel to put a smile on her face and please reach out to our customer service for any questions or help again!
Hi There! Just love to acknowledge how Trendsi dropshipping company makes my small boutique so easy & efficient! I’ve been with them for 3 months long and so far I’m very happy with their products, lots of sizes available, fresh products everyday, new men’s collection will be added soon, Yay! , easy navigate e-commerce system, pretty much all the customer service I talk or message to at the chat box was very helpful! And also , especial thanks to Gretle, who informed me about the quality inspection they did to one of my customers order recently, I’m very impressed how honest they are and told me ahead about the situation! Amazing customer service! Thanks again Trendsi!
Gretle was Awesome. Took care of an inventory question that I had with ease and understanding. Great Support!
Hello Maru Fashion Trends,
Thank you for your feedback! I'm glad to hear that Gretle was able to assist you with your inventory question and provide you with great support. As your trusted partner, we strive to help users like you by providing accurate and helpful information. If you have any more questions or need further assistance, feel free to ask.
Angelo is super helpful with support! When you start with Trendsi you have someone email you offering to provide you support, and unfortunately I never heard back from that person when I emailed. But when I chatted with Angelo on the Trendsi website he was very quick and responsive, and answered my questions really well.
Hi, Beauty and the Blouse
Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.
I love this app and the service! I was worried that I wouldn’t be able to figure out an issue I had with it but Gretle quickly and kindly helped me through the process without dismissing me. I am still new to the app but it seems so great all around for dropshipping!
Hi, p e y o
Gretle is a rockstar, isn't she? We will make sure to pass along the compliments to her and I'm sure this will put a smile on her face. Thank you so much and please reach out again should you have any concerns.
Allan Helped me resolved an issue I had with inventory. Thank you sir
Hi, Forever Fashion
We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Sunday inquiry is very quick response and helpful, Thanks to Allan he is very professional. I love the Trendsi system. Highly recommended.
Hi, Lilvav
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I had an issue with adding product. Trendsi said i needed to add the app however shopify said app was already installed. Karen helped me resolve this issue within seconds it felt like. 10/10 for customer service.
Hi, Carter's Closet
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Chette with Trendsi was incredibly helpful when I had questions about an order. Thank you again! You're awesome.
Hi, CoastalEmp
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya and Chette are the customer service reps who've helped me, and they were all Awesome!
Hello ARYAZEN LTD
Thank you for choosing our app, and welcome to our community! We're thrilled to hear that your experience has been great so far and that our customer service team, including Lee, Anya, and Chette, have all been awesome in assisting you.
Your satisfaction is important to us, and we're here to ensure you have a smooth and successful experience. If you have more questions or need further assistance, please don't hesitate to reach out. We're here to support you on your journey!