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I love trendsi help support, fast, patient making sure you understand and do the right thing. I had a chance to chat with Gretle she was really good and answer all my questions. thank you
Hi, Cicie's beauty
We are so delighted to read your wonderful review! Trendsi is a very user-centric company and user experience is VERY important to us and we are so glad that we've hit that mark for you. Please continue to reach out and we'll make sure to give Gretle your thumbs up! 💛
Gretle did a wonderful job helping me with my problem. It helped me get back on track with what I was working on. Thank you
Hi, EDGEWOOD OUTFITTERS ONLINE ONLY
We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.
Had few concerns about the shipping and returns policy but Mia at the customer service did resolved the issue in no - time. I am loving this app and the customer service 10/10!!
Hi, Hasinaa. Official
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Mia 💕
With my first step to start using the app, I found a very quick and professional customer support from Allan. Looking forward to the future with Trendsi!
I also had many technical questions that Raymart was amazing at helping me with. Raymart was very patient and very clear in describing everything to me and perfectly resolved all my concerns. Thank you so much for that!
Hi, Whiicka
We're glad to hear that, one of our top priorities is to ensure that we can make e-commerce work seamlessly for our dearest sellers. Don't hesitate to reach out anytime should you have any questions ❤️
I had come across some tagging issues and contacted support I believe Debra. She was able to take care of quickly.
Hi Crossroads Boutique LLC,
This is Sherwin, co-founder of Trendsi. Thank you so much for your feedback. We are actively working on the shipping and communication during peak season. Reducing shipping time is indeed one of our top priorities. Except for peak season, we can guarantee 5 - 10 business days shipping from our overseas warehouses. Furthermore, more products will be available in the US warehouse soon.
We are working on adding the vendor name as a tag automatically as we speak and we will look into the search issue that you experienced.
Thanks again for finding us and being patient while we are improving our services.
I used this app to order product for my store. It helped me a lot in choosing good product. I recommend this to anyone
Hi, Ton's-Tees&Things
Thank you for your wonderful review! Your kind words mean the world to our team and it is our motivation to be better and better. We're here for you 💛
This is for Customer Care agent VINCE. Vince was very cooperative and actively responding during the whole process and answered all my confusions very well. Highly recommended
Hi, First Choice Shop
Thank you so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Vince. Please reach out to our customer support again for any questions or feedback!
Gretle was amazing! I had all kinds of issues that delayed my response to her instructions and she showed total patience. I am a new business and I still have a learning curve, so it's great to know Trendsi is so responsive and supportive.
Hi, POSITIVItees
We are so happy to hear that a Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
I love working with Trendsi. They are always available to help me solve my issues and help me grow my business.
Hi LUXY wild + free,
It's great to hear that you've had a positive experience working with us! Having a reliable partner to help you navigate the ups and downs of running a business can be invaluable. It's important to build strong relationships with partners who are responsive to your needs and can provide support when you need it and we're glad we are able to provide that to you and your business. If you have any specific questions or concerns about your business, feel free to ask and we will do our best to provide helpful insights or advice.
Trendsi support staff has been fantastic. Gretle did a terrific job, answered all my questions. All their staff have been professional and friendly.
Hi, Classy Stella
Your review made our day and we'll make sure to pass along the compliments to Gretle! Please don't hesitate to reach out again anytime. 💛