Recensioner (3 168)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 21 december 2022

I had a few questions and technical issues today with Trendsi apps and items, so I wanted to chat with someone on the admin side. I thought it would take them a while to answer, but Lorie replied quickly and was so helpful. I have had a great experience so far with this company. Even their slowest shipping is much faster than other drop shipping sites.

NgocEstablishment
USA
En dag användning av appen
ShopSocial, Inc. svarade 27 december 2022

Hi, NgocEstablishment

Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

29 maj 2023

i got a wonderful customer experience from Lorie just today ... I like the service and I hope them all the best
Shout out to Lorie (:

Esht Store
Förenade Arabemiraten
En dag användning av appen
ShopSocial, Inc. svarade 29 maj 2023

Hi, Esht Store

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

29 mars 2022

Just signed on, but I am impressed with the quality of items provided, the detail in personalizing my invoice, and them being very helpful with all of my questions.

Mimosa Style & Co.
USA
En dag användning av appen
ShopSocial, Inc. svarade 4 april 2022

Hi, Mimosa Style & Co.

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

23 juli 2022

I was chatting with Chette and she answered my questions quickly and thoroughly. I appreciated her assistance.

Exhale Boutique
USA
En dag användning av appen
ShopSocial, Inc. svarade 23 augusti 2022

Hi, Exhale Boutique

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

Redigerat 24 februari 2023

I must say, from the moment I found Trendsi, I knew I was going to really enjoy this service and the level of dedication the support team would provide. I had several questions that I was looking for help on and opened up the Live Chat button on their website. I was instantly connected to an EXCELLENT customer support agent, Angelo! Angelo was excellent in supporting me with the various questions that I had and providing me with many resources and screenshots of examples for the questions that I was asking.

I then had additional questions that I opened a new chat and was again, instantly connected to another fantastic agent, Chette! The level of continued amazing customer service never stopped. Thank you so much for your great help Chette!

I HIGHLY RECOMMEND Trendsi! Overall, my experience in just the couples days of implementing Trendsi to my store has been an incredible experience! By far the best experience that I have had since implementing apps to my store.

Thank you for the excellent support Angelo! I will be sure to reach out to you again specifically for any additional support! :)

My Daily Treat
USA
En dag användning av appen
ShopSocial, Inc. svarade 6 april 2023

Hi My Daily Treat,

Thank you for your review. We are glad that you enjoy using Trendsi. Exceptional customer service is very important to us and we are glad Chette and Angelo were able to provide that to you. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

10 september 2023

Their team was professional, their work top-notch, and their communication superb. Highly recommend! specially Anya : )

Asthiasan
Indien
Ungefär 17 timmar användning av appen
ShopSocial, Inc. svarade 12 september 2023

Hello Asthiasan

Thank you for your glowing recommendation! We're thrilled to hear that you found our team to be professional, our work top-notch, and our communication superb.

Special thanks for mentioning Anya; we're proud to have her on our team. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support you!

25 maj 2022

I love the real time product support. Angelo was awesome and gave me the info i needed right away!!

Chic Crab Boutique
USA
En dag användning av appen
ShopSocial, Inc. svarade 2 juni 2022

Hi, Chic Crab Boutique

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

11 februari 2022

I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me

Vicky and Lucas
USA
En dag användning av appen
ShopSocial, Inc. svarade 15 mars 2022

Hi Vicky and Lucas,

We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

22 september 2022

I do like working with this app. unfortunately, the only thing I'm not very happy with is that this company is only for USA territory, most of my clients are from Europe and Asia.
but even like that, I love the customer service, they have answered me in minutes. hazel was marvelous with me, she answered all my questions and she answered them very clear.
this APP, recomendable.

liwei love fashion
Nederländerna
En dag användning av appen
ShopSocial, Inc. svarade 25 september 2022

Hi, liwei love fashion

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!

9 november 2023

Raymart's exceptional assistance with the Trendsi app was a delightful experience. His patience with my inquiries and his profound knowledge of the app's features have been invaluable for Lady Luana Fashion & Accessories. His guidance has not only been informative but also inspiring, leaving me feeling fully assured and excited to engage with Trendsi's offerings. His professionalism and kindness are a rare gem in customer service

Lady Luana Fashion & Accessories
USA
Ungefär 3 timmar användning av appen
ShopSocial, Inc. svarade 11 november 2023

Hello Lady Luana Fashion & Accessories,

Thrilled to hear you had a fantastic experience with Raymart! 🌟 Your kind words truly make our day at Lady Luana Fashion & Accessories. We're here to make your Trendsi journey inspiring and seamless. Feel free to reach out anytime! 🛍️✨