Trendsi: Fashion Dropshipping

I use Trendsi for fun modern and also out of the box apparel, accessories and jewelry. It is good quality and the system is easy to use. I just had a little question and their excellent CS is working it out for me Gretle was very efficient and super nice. Great Customer service, great app and great company! Love Trendsi!

Karen was wonderful! She was able to help me resolve a small issue and I am grateful for her help! I appreciate her. Thank You!

Anya was helpful and fast. Their customer support is always fast and helpful every time I've had a question. No problems at all thus far.

I had a question and it was answered quickly by Czar. She was very helpful of answering my questions.

Normally I would give you a 5 star rating. Your customer service team is normally spot on BUT...Lorie was a bit rude this morning . Since we communicate thru messaging it might help if she read her words prior to hitting her send button. I felt that she was a bit abrupt with me this morning. I needed to check on a replacement item for a customer of mine - I was nice and polite. She left me feeling like I was doing something wrong. I was not - I was just providing customer service for my own customer. Thank you for listening.

Chette was wonderful in answering all critical questions for my business and really helpful. I would suggest trendsi as one of the best vendors around.

Had an issue and Czar helped me resolve quickly. She also stayed with me while I confirmed that I was no longer seeing the error. The error was also caused by me in the first place :) Thank you for your help and easy service!

Great customer service and I love everything about the app so far. Has been a great experience so far.

Trendsi has some really nice products available for dropshipping. However, the company operates more like a dropshipping business for a dropshipping business. First, the issue is with low and out-of-stock items. I've literally added products and between 15mins - 3 hours, the product is out-of-stock. This issue seems to be a chronic issue. So far has proven to be bad for my business because I've spent time creating content to market the products. To top things off - Trendsi insists they will send a notification when the product may be back restocked. The question is when will the notification be sent about the restocking of these products? - I think notification 24-78 hours about restocking should be implemented.
- Out-of-Stock product indicates that they are the best-selling products. So why not worry about out-of-stock and products that look more like those products? Second is the nuisance of the time-consuming nature of creating a collection to bulk add to the store. For instance, you can create a collection by bulk-adding products from one specific page at a time using add to collection button. However, the issue is that what about the products on a specific page that you do not intend to sell? There's no option to bulk delete which makes it time-consuming because you have to delete or add products one by one to or from the collection. - Needs to add a multi-select option. Thirdly, Shipping Times are too Long. How it was explained to me is that the processing time and shipping time are mashed into one. Let me say this 1-3 day processing is supposed to be included in the 5-10 shipping days. I've done an order test run for the 5-10 days shipping, which came 3 weeks after ordering. The average processing time in America is 1-3 business days the average shipping time is 5-7 days in America. While there are people who may wait for an order just remember those who believe in chargebacks because the shipment takes forever. - Needs a set guarantee processing time and Shipping Time. Lastly, There are no options for faster shipping for oversea products which is the most demanded products. My guess is that most items come from China which is created on-demand then shipped.

I have made my first sale with the Trendsi application. So far, my experience has been excellent and the communication has been very effective. All my questions have been answered. My last communication regarding the status of the first order was successful. I thank Chette for her quick assistance.