Recensioner (3 332)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
15 februari 2024

The app so far is amazing and Anya and Mary they r from the customer service team and they r really amazing and responsive and helpful and available all the time hope trendsi will remain the same for great success in the future

ZILLEH
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 17 februari 2024

Hello ZILLEH,

Thrilled to hear you're loving the app! Anya and Mary are indeed rockstars, always there to assist with a smile. We're committed to maintaining this level of excellence for many more successes ahead! 🌟

25 februari 2024

Joel was awesome on helping me track an order that way placed!!

Island Winds Clothing Company
USA
3 månader användning av appen
ShopSocial, Inc. svarade 27 februari 2024

Hello Island Winds Clothing Company

Thank you for your feedback! We're thrilled to hear that Joel was awesome in helping you track your order.

Providing excellent support is our priority, and we're glad Joel could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

14 juli 2024

Very easy to add products.

Shop Bear Boutique
USA
7 minuter användning av appen
ShopSocial, Inc. svarade 15 juli 2024

Hello Shop Bear Boutique,

Absolutely! Glad to hear you found it easy to add products! If you have questions, our amazing customer support team is ready to assist 24/7! 😎

8 mars 2024

Joel answered all my questions and was vary helpful.

Thanks

Fashion Are Us LLC
USA
4 månader användning av appen
ShopSocial, Inc. svarade 13 mars 2024

Hi Fashion Are Us LLC,

Thanks for the kind words! It was my pleasure to assist you. If you ever have more questions, feel free to reach out. Have a fantastic day!

21 februari 2024

Trendsi support is Amazing! They always respond immediately to all my Emails. Thanks to Raymart and the support team I was able to resolve an issue had with the Trendsi app.

Sleeqwear
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 23 februari 2024

Hello Sleeqwear,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team, especially Raymart. We're here to help whenever you need us, so don't hesitate to reach out if you have any further questions or concerns. Keep enjoying Trendsi! ❤️

18 januari 2024

Trendsi customer support is AMAZING! Chette helped me with an order today. She was helpful, kind, and quickly gave me the information I needed for an order. I have been super happy with the service I have received from customer support.

Bougie Julie's Boutique
USA
8 månader användning av appen
ShopSocial, Inc. svarade 20 januari 2024

Hello Bougie Julie's Boutique,

Thank you so much for your fantastic review! We're thrilled to hear that Chette provided you with amazing support and made your experience with Trendsi a positive one. We truly appreciate your kind words and look forward to continuing to exceed your expectations in the future! 😊🌟

12 januari 2024

I've never seen such a high quality support ever in any site or app. Trendsi support is always great. The real people are so polite and they are so knowledgeable. What ever I've asked or present my issue they always come up with a solution. Love this platform. Highly recommended. Especially mentioned "Angelo Lachica" he was so quick to understand my issue and resolved it in seconds.

Daily Fashion
USA
10 månader användning av appen
ShopSocial, Inc. svarade 16 januari 2024

Hello Daily Fashion,

Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with Trendsi support. Our team, including Angelo, truly appreciates your kind words. We're here to provide top-notch assistance whenever you need it. Thanks for recommending us – we're delighted to have you as part of the Trendsi community! 💙

2 mars 2024

This app very great and the support team is very great and responsive as well. I want to give a special thanks to my guy Joel for bringing clarity to my personal concerns.

Audaciouz Lifestylez
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 4 mars 2024

Hi Audaciouz Lifestylez,

Thanks a bunch for the awesome feedback! 🚀 We're thrilled to hear you're loving the app and our support team, especially Joel, who's dedicated to making sure your experience is nothing short of fantastic! Cheers to clarity and great vibes! 🥂

24 mars 2024

I had help from Lorie and she was very knowledgeable and helpful.

SolosPYSBoutique
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 26 mars 2024

Hello SolosPYSBoutique,

Thanks for the shoutout! So glad to hear you had a great experience with Lorie. We'll be sure to pass along your kind words. Let us know if there's anything else we can do for you! ❤️

Redigerat 5 juni 2024

This is my most recent update on Trendsi as it comes to shipping.

If I were to do it again, I would definitely rethink the about the relationship with Trendsi. Their customer service is available, but they are hardly any use at all. Constant delays with shipping and even worse the customer service seems to have no clue at all. They are available and provide lip service at best, and provide timely updates that "we are still working to get the latest and will update you on the latest ..."

In the past 30 days for the orders we have sent over, it has been extremely challenging. While their app is good, which anybody can do these days, their operations is almost ineffective and extremely customer unfriendly.

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Trendsi's customer service is very good. I worked with Chette on a pricing issue and she helped immediately. Very nice!

Another day, another wonderful service from Lorie - thank you for help with bulk uploading.

Savvy Stylish
USA
5 månader användning av appen
ShopSocial, Inc. svarade 7 februari 2024

Hello Savvy Stylish,

Thank you so much for your kind words! We're thrilled to hear that Chette provided prompt assistance with your pricing issue. Our team is dedicated to delivering top-notch customer service, and we're glad to have met your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help! ❤️