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We have been with Trendsi for 4 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.
Customer service has been great and Representatives Czar and Raymart were very helpful with a pre-order I had during Spring Festival/Lunar New Year.
I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.
Hi Teddy Blaze,
Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂
Great response on all concerns. Very patient with all the questions that I had to ask all at once. Love the professionalism that I received.
Hello Zombie Squad
Thank you so much for your kind words! We're delighted to hear that our team was able to address all your concerns with patience and professionalism. Your satisfaction is our top priority, and we’re always here to help with any questions you may have.
I had a question and Harold helped me through chat and some screenshots and got me fixed up in no time!! Thanks Harold !!
Update: Harold forgot to tell me one step- I needed to deactivate the old location.
I spoke with Chette today and she got that cleared up for me and made sure I had the correct address, which includes a Unit number.
Thank you, Chette!!
Hello Juicy Lucy Shop,
Thank you so much for your feedback! We're thrilled Harold could help you quickly. We're sorry about the missed step, but glad to hear Chette could clear things up and ensure everything's correct. Thanks for sharing your experience with us! ❤️
I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!
Hi BoujeeTart,
We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!
I have been setting up and building out my Trendsi store for a few months now. It has been an easy process, as far as starting an online retail store goes. But the thing that's helped even more is the customer service team at Trendsi. Harold is a representative that has helped me numerous times and gotten me from a state of confusion to feeling empowered. His insight and depth of knowledge helped me move forward and continue to build my store. Highly recommend this platform and the people who work within! Thanks Harold!
Hello Weep Clothing Co.,
Thanks a million for your awesome review! 🌟 We're thrilled to hear that you've had such a positive experience setting up your Trendsi store. We're all about making the process easy and empowering for our users, so it's fantastic to know that Harold and the rest of our customer service team have been there for you every step of the way. Keep up the great work on your store, and don't hesitate to reach out if you need anything else! ❤️
Chette and Harold are one of the best customer support Trendsi has. Everything I ask is responded in timely manner. Thank you guys so much always.
Hi there! 😊
Thanks a million for the awesome review! We're thrilled to hear that Chette and Harold are rocking your customer support experience. They're definitely a dynamic duo! Keep those questions coming, and we'll keep the speedy responses coming your way. Cheers! 🥂
I definitely recommend this app. Trendsi makes it simple for you to speak with live agents anytime of the day. Joel has been so helpful to me today in following up on my tracking# I have been a part of this platform for over a year and love the seamlessness of it all. Thanks Trendsi for understanding the value of live agents vs. AI bots
Hello Linda Clay Fashions & Accessories,
Thank you for the rave review! We're thrilled to hear you're loving Trendsi and Joel's exceptional assistance. Here's to many more seamless experiences ahead! ❤️
Very Easy and enjoyable
Hello Mary Fashions,
Glad to hear you found it easy to add products! If you have questions, our amazing customer support team is ready to assist 24/7! 😎
I've had an outstanding experience with their services so far. The customer support team is approachable and efficient. The quality of the styles I've received is impressive, and the sizing is quite accurate for most items. Overall, I would definitely recommend them.
Hello Cori Michelle,
Thrilled to hear you've had such a fantastic experience! Our team works hard to deliver top-notch service and styles that hit the mark. Thanks for the shoutout, and we're pumped to keep impressing you! ❤️
So far they have been very communicative to my requests. Russette was very helpful. Looking forward to start selling online.
I reached out to Joel about a delivery question and he was awesome too!
Hello Not Shy,
Thrilled to hear you've had a positive experience! 🎉 Russette and the team are ready to help you succeed online. Let's get that selling journey started together!