Recensioner (3 636)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 december 2023

I was blessed enough to have an amazing support member by the name of Joseph and my god that man desevers a raise! I had a very difficult issue that has been causing me headaches for the past week or so and after giving him a life story on my problem he was very professional and respectful to my issue and came up with a solution that just saved my store and a whole lot more! couldn't be happier and more thankful he's definitely a keeper!

Tomorrowstore.co
Australien
Ungefär ett år användning av appen
ShopSocial, Inc. svarade 7 december 2023

Hi Tomorrowstore.co,

Wow! Joseph is a rockstar! 🚀 We're thrilled he could turn your stressful situation around. Thanks for the shout-out, and we'll make sure he gets the recognition he deserves! 💙

20 februari 2024

I just started using this app not too long ago and I have had nothing but a great experience with the functionality of the app and the customer service they give so far.

I had a few orders placed that had not been processed yet, so I had reached out to the customer service team to see what was going on. I was connected with Angelo, and they were able to look up and see what was taking the orders so long to process.

Angelo went above and beyond my expectations by explaining what was going on, and then reaching out to the warehouse and requesting to have the orders shipped out that day so I didn't get penalized on TikTok for late shipment. Angelo was also very patient with me and made sure I had all the information needed, and it was a pleasure to work with them on this!

I am so happy I chose Trendsi as my dropshipping partner for my business!

4 Ever Trending
USA
4 månader användning av appen
ShopSocial, Inc. svarade 22 februari 2024

Hello 4 Ever Trending,

We're thrilled to hear about your fantastic experience with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer service and ensuring your orders are processed promptly. We're glad we could exceed your expectations and help you avoid any hiccups. Thanks for choosing Trendsi as your dropshipping partner – here's to many more successful collaborations ahead! 🎉

23 maj 2024

Trendsi is great! Easy setup! Always able to use chat to get my questions answered. Harold is very helpful and makes sure my questions are answered.

Norie Rae
USA
20 dagar användning av appen
ShopSocial, Inc. svarade 27 maj 2024

Hello Norie Rae

Thank you for your wonderful feedback! We're thrilled to hear that you find Trendsi easy to set up and that our chat support has been helpful. Harold will be delighted to know he made a positive impact. If you ever need anything else, we're always here to assist you.

18 mars 2024

Anya Esteva did great at customer service and was excellent in helping me out. Trendsi seems great so far, and I am excited to get started. My shop isnt open yet but I am importing products from Trendsi today. Can't wait to get started, and know if I have any questions I can contact Trendsi's customer service because their chat is super fast and they have been extremely fast in responding to me. Its so fast almost immediate. Thanks!!!!

Free Spirit Fashion Co.
USA
2 månader användning av appen
ShopSocial, Inc. svarade 19 mars 2024

Hello Free Spirit Fashion Co.,

Thank you so much for your awesome review! 😊 We're thrilled to hear that Anya provided excellent customer service and that you're excited to get started with Trendsi. We can't wait to see your shop open and flourishing! Remember, if you have any questions along the way, our lightning-fast customer service team is always here to help. Thanks again for choosing Trendsi!

23 april 2024

I ran into some problems in fulfilling my first order on Shopify. Chette was so helpful and walked me through the whole process. Trendsi is the best app and the customer service is always so helpful to me. They have helped make the process so easy! Thank you Trendsi and thank you Chette. =)

Pretty Girlie
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 25 april 2024

Hello, Pretty Girlie

Thank you for sharing your experience! We're delighted to hear that Chette was able to assist you effectively in fulfilling your first order on Shopify.

At Trendsi, we strive to provide the best service possible, and it's wonderful to know that our customer service team has been helpful to you. We're thrilled that we could make the process easy for you, and we appreciate your kind words.

If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!

18 juni 2024

love the support

WAZKA
Brasilien
11 månader användning av appen
ShopSocial, Inc. svarade 21 juni 2024

Hi WAZKA,

Thanks so much! We're thrilled you love the support! ❤️

11 september 2024

ok

Weekbox
Vietnam
19 dagar användning av appen
ShopSocial, Inc. svarade 18 september 2024

Hi Weekbox,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we’re glad we could meet your expectations.

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

17 april 2024

I received my first order on Shopify for some Trendsi items so, I reached out to chat with a Trendsi agent/Angelo. He was very knowledgable and assistend me with a few questions I had, easing my mind. I'm excited to work with Trendsi.

The MAC Gift Co.
USA
8 månader användning av appen
ShopSocial, Inc. svarade 19 april 2024

Hi The MAC Gift Co.,

Thanks for sharing your experience! We're thrilled to hear that Angelo provided you with knowledgeable assistance and eased your mind. Get ready for an exciting journey with Trendsi ahead! ❤️

4 april 2024

The website is easy to use to integrate their products into your store along with the ability to sell them on other platforms as well. They always have live customer service representatives available for anything you might need help with, Angelo is one of the best by the way

Dress for Jesus
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 5 april 2024

Hello Dress for Jesus,

Thank you for the awesome review! 😊 We're thrilled to hear that you find our website easy to use and love our customer service, especially Angelo! We're here to support you every step of the way. Cheers to smooth integration and successful sales across platforms!

26 april 2024

I love Trendsi. It is so easy to navigate and integrates with my Shopify so easily! I have used their chat feature and their customer service is top notch!

Heaves and Hos Clothing
USA
3 månader användning av appen
ShopSocial, Inc. svarade 30 april 2024

Hello Heaves and Hos Clothing,

That's awesome to hear! Glad Trendsi's been such a smooth ride for you. Let us know if you need anything else! ❤️